Associate

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

RECONCILIATION

Job Title:

ASSOCIATE

Date:

Department:

SSC

Location:

Mumbai

Business Line / Function:

RECONCILIATION

Reports to:

(Direct)

Grade:

(if applicable)

(Functional)

AM / AM LEAD

Number of Direct Reports:

N/A

Directorship / Registration:

Position Purpose

• Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables.
• Preferably accounting / commerce & financial management background.
• He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients.
• Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business.
• He/ She should be able to articulate well and communicate well across all levels in the organization.
• Ensure all the transactions are performed within the agreed timelines without errors and mistakes.
• Maintain Communication Channels with internal peer groups and business teams.
• Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current.
• Escalate unresolved open items to the Team lead / Assistant Manager.
• Understand the process risks and escalation of high-risk breaks to stakeholders for resolutions.

Responsibilities

Direct Responsibilities

Primary Responsibilities

• Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively.
• Identifying missing balance, trial balance, proof difference and resolving all variances to reach resolution in a timely manner.
• Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines.
• Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place
• Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business.
• Investigating any open breaks and work with business team and any external parties for resolution.
• Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team.
• Escalate unresolved open items to the Team lead / Assistant Manager.
• Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages.
• Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and custodians in order to improve auto matching in Intellimatch.
• Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution.
• Ensure all the process changes are discussed with team and tracked in the tracker appropriately.
• Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch.
• Responsible for the internal integrity of the automated reconciliation via Intellimatch.
• Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data.
• Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner.
• Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector
• Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch.
• Liaising with IT for any discrepancies or changes in the flat files received for import.
• Maintain Communication Channels with internal peer groups, within GSO and with spoke locations.
• Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
• Accountable to follow the BCP / BIA documents.

Primary Working Relationships

• The Candidate will report to the Process Lead/Assistant Manager of the process.
• Actively participate in all huddles and internal meetings.
• The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients.
• The position interacts with International Team Members of BNP Group.

Contributing Responsibilities

·       Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC Reconciliation.

·       Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction.

Technical & Behavioral Competencies

-  College Degree, preferably a Master’s degree in Commerce or MBA (Finance)

-  Strong verbal and written English skills required.  Ability to converse clearly with internal and external staff.

-  Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.

-  Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.

-  Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required.

-  To be based in Chennai & Mumbai and prepared to travel if required.

-  Must be prepared to work in any shift supporting business Requirements.

-  Identify Operational Risk Areas within the Client Business Revenue Process.

Client Focus & Adaptability:

Client Focus:

• Be pro-active in developing customer relations by understanding and responding to customer needs.
• Strive continually for customer satisfaction and focus on Client Delight.

Adaptability:

• Always look for ways to improve services and processes
• Be able to adapt to different markets and different clients evolution

Integrity, trust & fairness  

• Acts with integrity in all interactions with colleagues, team members and clients. 
• Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. 
• Treats others fairly, showing respect and courtesy. 
• Builds trust by responding openly, genuinely and consistently to others.

Specific Qualifications (if required)

Skills Referential       

Behavioural Skills: (Please select up to 4 skills)

Communication skills - oral & written

Active listening

Adaptability

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to set up relevant performance indicators

Ability to develop and adapt a process

Analytical Ability

Ability to develop and leverage networks

Education Level:

Bachelor Degree or equivalent

Experience Level

Beginner

Other/Specific Qualifications (if required)