BNP Paribas undertakes to make its internet, intranet and extranet sites and software packages accessible in accordance with Article 47 of Law no. 2005-102 of 11 February 2005.
Digital accessibility is a constant concern in the design and implementation of websites and mobile applications, which we make available to our customers and our employees.
This concern is reflected in the development and publication of a multi-year plan for accessibility. Our digital accessibility policy as well as the annual action plans for the RGAA compliance of the website and the associated mobile application are set out there.
This accessibility statement applies to the site group.bnpparibas
1.1 State of compliance
The BNP Paribas Group (https://group.bnpparibas) is in partial compliance with the General Guidelines for Improving Accessibility (“RGAA”), version 4.1, due to the non-conformities and deviations listed below.
1.2 Results of the tests
The audit of compliance performed by Urbilog indicates that :
- 75% compliance with the RGAA version 4.1 criteria.
- The average rate of compliance of the online service is 81%.
- 65 applicable criteria
- 49 criteria in compliance
- 16 criteria not in compliance
1.3 Non accessibile content
1. Images
- Nothing to report
2. Frame
- Frames without "display:none" titles
3. Colors
- Information convey only by colour
- Contrast of less than 4.5:1 ou 3:1 between text and background
- Contrast of less than 3:1 between an interface component and background
- Background image causing non-conforming contrast rate
- Form and links with non-conforming contrast rate
- Side navigation menu with non-conforming contrast rate
- Contrast of less than 3:1 between the contiguous colours of an interface component or between a link and its background
4. Multimedia
- Presence of multimedia time-based media without text transcription or audio description
- Subtitles not controllable by the user
- Non-identifiable temporal media
5. Tables
- Nothing to report
6. Links
- Links pointing to the same page
- Presence of a text alternative inside a composite link
- Presence of a button in a composite link
- Presence of buttons opening a new tab inside composite links
- Irrelevant links
- Non-compliant value of the aria-label attribute
- Non-compliant image link
- Not sufficiently explicit link to screen readers on alert link
7. Scripts
- Nature of a button unidentifiable
- Poor link vocalization
- Poor link vocalization to choose the language
- Poor breadcrumb vocalization
- Misuse of a link which does not act as a redirection
- Presence of validation errors
- Language change not reported
9. Structuring information
- Irrelevant titration plan
10. Presentation of information
- Presence of presentation attributes
11. Forms
- Input fields without labels
- Button title not self-explanatory enough
- Value of aria-label attributes non-compliant
- Incorrect positioning of mandatory fields on the form
- Error message not related to the input field
- Inappropriate heading on buttons on One Trust
12. Navigation
- Do not confuse search engine with search field
13. Consultation
- Downloadable office document not accessible
1.4 Disproportionately burdened derogation
- Nothing to report
1.5 Content not subject to the accessibility obligation
- Nothing to report
1.6 Drawing up the accessibility declaration
This accessibility statement was drawn up on 21.12.2023.
1.6.1 Technologies used for the production of group.bnpparibas
- HTML5
- CSS
- Javascript
1.6.2 Test environment
The verifications of content retrieval were performed using the RGAA 4.0 guidelines, with the following versions:
- NVDA 2021.2 and Firefox 98
- VoiceOver Mac OS 12.2 and Safari 15.3
1.6.3 Tools for evaluating accessibility
- Contrast Colour Analyser
- Assistant RGAA V.4.1
- Navigator Inspector
- Web Developer Toolbar
- UserCSS/Stylus
1.6.4 Site pages covered by the verification of compliance
- Home Page
- Contacts
- Legal Notices
- Sitemap
- Accessibility Declaration
- Cookies Policy
- Newsroom
- A news
- Press releases
- Spokespeople
- Careers
- Careers / Why should I join BNP Paribas
- Discover the Group
- Board of Directors
- All job offers
- A job offer
- Careers : I am a student
1.7 Feedback and contact
If you are unable to access any content or service, you may contact the BNP Paribas Group site manager to be directed to an accessible alternative or to obtain the content in another form.
To do this, send a message to:
1.8 Remedies
This procedure is to be used in the following case: You have reported to the website manager a lack of accessibility that prevents you from accessing any of the portal’s content or services and you have not received a satisfactory response
- Write a message to France’s Office of human rights (access to a form)
- Contact the Office of human rights in your region (access to a form)
- Send a letter by post (free, stamp not necessary): Défenseur des droits Libre réponse 7112075342 Paris CEDEX 07