Accessibility Declaration
BNP Paribas undertakes to make its internet, intranet and extranet sites and software packages accessible in accordance with Article 47 of Law no. 2005-102 of 11 February 2005.
Digital accessibility is a constant concern in the design and implementation of websites and mobile applications, which we make available to our customers and our employees.
This concern is reflected in the development and publication of a multi-year plan for accessibility. Our digital accessibility policy as well as the annual action plans for the RGAA compliance of the website and the associated mobile application are set out there.
This accessibility statement applies to the site group.bnpparibas
1.1 State of compliance
The BNP Paribas Group (https://group.bnpparibas) is in partial compliance with the General Guidelines for Improving Accessibility (“RGAA”), version 4.1, due to the non-conformities and deviations listed below.
1.2 Results of the tests
The audit of compliance performed by Urbilog indicates that :
- 81% compliance with the RGAA version 4.1 criteria.
- The average rate of compliance of the online service is 89%.
- 69 applicable criteria
- 56 criteria in compliance
- 13 criteria not in compliance
1.3 Non accessible content
1. Images
- Nothing to report
2. Frame
- Nothing to report
3. Colors
3.1 - Some information is conveyed through color only.
3.2 - Some contrast ratios between text color and its background are insufficient.
3.3 - Some contrast ratios on interface components or graphical elements conveying information are insufficient.
4. Multimedia
- Nothing to report
5. Tables
- Nothing to report
6. Links
- Nothing to report
7. Scripts
- 7.1 - Some scripted elements are not compatible with assistive technologies.
- 7.3 - Some scripted elements cannot be controlled via keyboard or a pointing device.
- 8.7 - Some language changes are not indicated in the source code.
- 8.9 - Some tags used for presentation purposes should not be used.
9. Structuring information
- 9.1 - Some information is not structured with appropriate headings.
10. Presentation of information
- 10.11 - Some content cannot be displayed without loss of information or requires horizontal scrolling at a viewport width of 320 pixels.
11. Forms
- 11.5 - Some fields of the same type are not grouped together.
- 11.10 - Some input controls are not used appropriately.
12. Navigation
- 12.8 - The tab order is not consistent.
13. Consultation
- 13.3 Downloadable office document not accessible
1.4 Disproportionately burdened derogation
- Nothing to report
1.5 Content not subject to the accessibility obligation
- Nothing to report
1.6 Drawing up the accessibility declaration
This accessibility statement was established on 24 September 2026.
Its validity period is:
- Until a substantial modification or redesign of the website,
- 3 years from the publication date of the statement,
- Or 18 months from the publication date of a new version of the reference framework, for those applying the technical method.
However, it may be advisable to update the accessibility statement more frequently—even for the same version of the technical method—to highlight ongoing efforts and refresh the percentage of criteria met.
1.6.1 Technologies used for the production of group.bnpparibas
- HTML5
- CSS
- Javascript
1.6.2 Test environment
The verifications of content retrieval were performed using the RGAA 4.1 guidelines, with the following versions:
- NVDA 2024.4.1 and Firefox 136.0.1
- VoiceOver macOS Sequoia 15.3.2 and Firefox 136.0.1
1.6.3 Tools for evaluating accessibility
- Navigator Inspector
- Web Developer Toolbar UC Compagnion
- WCAG Color Contrast Checker
1.6.4 Site pages covered by the verification of compliance
- Home Page
- Contacts
- Legal Notices
- Sitemap
- Accessibility Declaration
- Cookies Policy
- Newsroom
- A news
- Press releases
- Careers
- Careers / Why should I join BNP Paribas
- Discover the Group
- Board of Directors
- All job offers
- A job offer
- Innovation
- Commun elements
- Cookie's pop in
1.7 Feedback and contact
If you are unable to access any content or service, you may contact the BNP Paribas Group site manager to be directed to an accessible alternative or to obtain the content in another form.
To do this, send a message to:
1.8 Remedies
This procedure is to be used in the following case: You have reported to the website manager a lack of accessibility that prevents you from accessing any of the portal’s content or services and you have not received a satisfactory response
- Write a message to France’s Office of human rights (access to a form)
- Contact the Office of human rights in your region (access to a form)
- Send a letter by post (free, stamp not necessary): Défenseur des droits Libre réponse 7112075342 Paris CEDEX 07
1.9 Americans with Disabilities Act (ADA)
As part of its commitment to digital inclusion, BNP Paribas has conducted a thorough evaluation of the accessibility of its digital solutions in line with the Americans with Disabilities Act (ADA) requirements in the United States. This VPAT (Voluntary Product Accessibility Template) outlines the compliance levels with the WCAG 2.1 AA technical criteria, demonstrating our dedication to making our services accessible to everyone.