You are

Individual, professional

Whether you're a current or prospective customer, individual or professional, explore how our services and commitments are tailored to you in France and internationally.

Our mission is to support you with comprehensive expertise and personalised solutions. Whether you're a private individual, a professional, a company or an association, BNP Paribas is committed to being your trusted partner at every stage of your life and throughout your projects. Our approach is based on providing innovative products and services that meet your needs while working towards a sustainable and responsible economy.

You're a private individual customer 

If you're an international private individual customer, BNP Paribas stands out for its innovative system that has become a benchmark for supporting international customers. For the high standard of their expertise, our teams have been awarded “International Customer Service” certification, in recognition of the quality of our services and the satisfaction of our customers.

BNP Paribas is committed to meeting your diverse needs. Whether you’re looking to manage your daily affairs, secure your projects, or plan for the future, our mission is to support you with tailored solutions. With more than 24,000 employees, the French Commercial Banking serves our 7.3 million private individual customers. 

You're a Private Banking customer

BNP Paribas Banque Privée is France's top private bank by assets, managing €136.2 billion at end September 2024.
Boasting a nationwide presence, BNP Paribas Private Banking supports customers in all their wealth planning projects such as wealthy families, business leaders, family shareholder managers and entrepreneurs, as well as employees on management committees of CAC 40 companies and executives holding stock options. To best meet your specific needs, you can take advantage of: a certified private banker dedicated to managing your assets and the largest network of experts in the financial market (wealth engineers, portfolio managers, financial analysts, credit experts, real estate specialists, consultants in art, philanthropy and rural property, etc.) not to mention a fully remote relationship through our e-Private solution. 

Check out our private banking offers

You're a professional customer

Whether you’re an entrepreneur, tradesperson or retailer, or you work in a liberal or healthcare profession, we offer banking solutions tailored to your needs: account opening, credit simulation, rates and online services to make your daily life that much simpler. Make the most of our presence in multiple countries, our tailor-made financing solutions and our expertise in order to seize new growth opportunities. 

Manage your business

BNP Paribas also means a 100% digital offering, an inclusive bank and a split payment solution

Hello bank!, a 100% digital bank

Hello bank! Is the digital banking platform of BNP Paribas. Having celebrated its 10th anniversary in 2023, it is the only digital bank to serve both private individual and self-employed customers, with Hello bank! ProHello bank! offers you a full range of essential banking products and services, both for your daily affairs and your life plans (savings, loans, insurance, stock market, etc.). Its quality of service is based on a smooth, secure, and real-time mobile application. Hello bank! has also been named the number 1 bank for digital customer relations for the 5th consecutive year and broke through the million-customer mark in 2024.

Link to Hello bank! website

Nickel, banking services open to all

From its creation, Nickel has stood out for its innovative positioning, combining digital and physical outlets with a universal offering that is accessible to everyone and for everyone.

Its first impact report produced by Archipel&Co showed Nickel's influence acting on three levels: on its 4 million customers, on its 7,500 partner tobacconists and in all territories in mainland and overseas France. As part of a local approach, Nickel is now present in 4 other European countries, namely Spain, Belgium, Portugal and Germany.

Link to Nickel website

FLOA, BNP Paribas’ split payment solution

FLOA is the fintech company that develops payment facilities and innovative financial services for consumers, retailers and fintechs.  By placing innovation and customer experience at the heart of its strategy, FLOA keeps pace with new consumption patterns and supports the activity of retailers.  It already has more than 4 million private individual customers in Europe and over 15,000 e-retailer and points-of-sale partners (including Cdiscount, Veepee Voyage, Samsung, Bricomarché.)  FLOA is drawing on its fintech DNA and the strength of the BNP Paribas group to become a key player in Buy Now Pay Later in Europe.

Discover FLOA payment facilities