About BNP Paribas Group
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Commercial, Personal Banking & Services, Investment & Protection Services and Corporate & Institutional Banking, centered on corporate and institutional clients.
The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings, and protection. In all its pillars, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions Private Limited (ISPL) is a fully owned subsidiary of BNP Paribas S.A., a leading bank in Europe with an international reach. With delivery centers located in Bangalore, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Business Line/Function
IT GROUP is a Group function that extended its capabilities in 2019 in ISPL with presence Mumbai, Chennai & Bangalore, with 1400+ employees. We collaborate with various business lines of the Group such as IT Group Infrastructure & Production, IT Transversal & Functions, IT Cash Services, IT Commercial, Personal Banking & Services, IT Investment & Protection Services, and Cybersecurity & Digital Fraud within IT GROUP.
The Cybersecurity & Digital Fraud department’s objective is to protect the Bank and its clients, from Cybersecurity and Cyber Fraud risks.
This department is in charge of the permanent monitoring of the evolution of Cyber Risks in the Group’s Information Systems to guarantee the security of the Bank and ensures the deployment of measures to protect customers while raising employees’ awareness of fraud risks particularly.
Its mission aims at structuring, strengthening, and harmonizing IT risks management and Cybersecurity for BNP Paribas Group and
- defining the vision and strategy for IT risk management and Cybersecurity, and ensuring the implementation of this strategy within the Group’s operating entities,
- monitoring the security of the Group's information systems,
- steering the IT Continuity and Resilience strategy and methodological framework.
The evolving Cyberthreats landscape increases the risk of the financial sector, which leads BNP Paribas to strengthen its Cybersecurity maturity, IT risk management and Operation Resilience.
Whilst being mainly based in France, the Cybersecurity & Digital Fraud Department is developing globally since 2023, especially in India (Mumbai, Chennai & Bangalore) and Portugal (Lisbon & Porto).
Job Title:
PMO for Cybersecurity and Digital Fraud department – CDF.IN
Date:
Department:
ISPL ITG CDF
Location:
Chennai
Business Line / Function:
ITG CDF
Reports to:
(Direct)
Head of Department CDF
Grade:
(Functional)
NA
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
While being mainly based in France, the Cybersecurity & Digital Fraud (CDF) department is developing globally since 2023, especially in India (Mumbai, Chennai & Bangalore), Portugal (Lisbon & Porto) and Poland (Warsaw).
In India, we are looking for a PMO for ISPL ITG CDF department, “CDF.IN”.
CDF.IN is a department of 75+ people composed of 3 pillars: (i) GRC IT development, maintenance, and support, (ii) CDF.IN extended teams, and (iii) CDF.IN Global Services / Security Testing teams. The latter is currently serving 10+ entities across BNP Paribas Group.
The PMO supports the management of 7+ teams spread across ISPL’s 3 locations (Mumbai, Chennai & Bangalore), in all topics requiring transversal coordination and consolidation of information such as Finance (budgeting, invoicing), Services Delivery, HR, Business Continuity, Learning & Development, Facilities, Compliance, Permanent Control, Events or community management.
She or he provides support in the management processes of preparing steering materials, creating/updating dashboards, goals target monitoring, helping to plan and controlling the organization. She or he must be able to lead a project and define, implement & follow a process, being accountable for a variety of tasks requiring transversal coordination or data consolidation, to help to improve the operational efficiency and bring value to the business.
Topics may include analysis and elaboration of reports and presentations to the Top Management supporting the decision-making process, alignment with IT Group governance and proactively contributing to continuous improvement.
She or he will actively collaborate with ISPL ITG CIO Office, HR and other CDF teams (onshore, Portugal, Poland).
Responsibilities
Direct Responsibilities
Provide support to the head of department and the managers of CDF.IN teams in:
- Budget& invoicing management, tracking & reporting
- Time-tracking management, consolidation & analysis
- Recruitment follow-up and monitoring
- Preparation of Steering Committees materials for CDF.IN department and teams
- Service Management monitoring (SLA adherence, KPIs, …)
- Workshops preparation and meetings with internal clients and visitors.
- Coordination with support functions (OPC, BCM, Compliance, HR, …)
- Internal or external audits activities (documents collection, teams coordination, etc.)
- Business Continuity Management (coordination with BCM teams, organization of exercises, etc.)
- Follow-up of the deployment of IT Group Governance
- Development and implementation of processes and data modeling/consolidation, allowing activities’ analysis and reporting to support business decisions. The span of activities covers budget monitoring, facilities management, recruitment monitoring, internal surveys, etc..
- Deliverables production and processes management in Finance, HR, Permanent Control, Business Continuity, Compliance, and other related topics to the management of a department within BNP Paribas.
- Managing the internal communities, organization of events, management of internal sites, sharing of information via Teams, Sharepoint, mailing
- Follow-up and implementation of continuous improvement or new projects which contribute to improved operational efficiency
- Management of the portfolio of projects and actively support ongoing transversal projects and initiatives
Contributing Responsibilities
- Provide support to the head of department in harmonizing CDF.IN management framework and in promoting and advertising CDF.IN teams’ activities.
Skills
Technical & Behavioral Skills
- General knowledge of IT and IT security
- Good experience on Service Management & ITIL Processes
- General Cost Control knowledge
- Communication Skills - Oral & Written
- Ability to analyze
- Ability to synthetize / Simplify
- Rigor, attention to detail and ability to act as critical thinker.
- Proficient in MS Excel, Powerpoint, Sharepoint
- Power BI or Tableau is a plus
- Fluent in English
- French is a plus
Specific Qualifications
The candidate must be able to demonstrate the key competencies detailed below to the standard required for the role.
Behavioural Skills:
- Organizational skills
- Communication skills - oral & written
- Adaptability
- Ability to synthetize / simplify
Transversal Skills
- Ability to manage / facilitate a meeting, seminar, committee, training…
- Ability to manage a project
- Ability to set up relevant performance indicators
- Ability to collaborate / teamwork
Education Level:
Bachelor Degree (3-5 years) or equivalent
Experience Level
At least 5 years
Other/Specific Qualifications
- Self-Initiative
- Must be self-motivated and show initiative
- Must be team-oriented and show ability to work well with team members
- Flexibility in working outside of your responsibilities and areas of expertise
- Multitasking ability
