Be responsible for L1 production support for electronic trading platform (equities and derivatives), market connectivity and pre-trade risk control in APAC markets in Windows/Linux platform
Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment
Management and tracking of daily production problems and user request; ensure effective and timely resolution and communications to the client; report bugs back to local / overseas development teams.
Be responsible for handling business-driven or exchange-driven projects
Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.
Ensure adequate performance and operation of the systems - monitor the performance ⁄ operation, diagnose and address any problems.
Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
Provide system and process documentation
Morning / Lunch shift duty, weekend and holiday work are required.
Competencies (Technical / Behavioral)
Good business knowledge on cash and derivatives products and market rules
Experience with system monitoring
Good technical / scripting knowledge on Linux/Unix environment
Takes initiative and is results driven
Strong decision making and analytical skills
Ability to innovative
Ability to manage change and complexity with confidence
Strong team player
Excellent interpersonal and communication skills
Proficiency in Excel/VBA
Proficiency with Python in Linux & Windows environments
Fluent in English
Qualifications and Experience
University qualification with IT Major
Minimum of 3 years experience in trading support
Other Value-added Competencies
Batch scheduling system
Knowledge on Fixed income products
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
Discover the different professions within BNP Paribas: IT, Tech and Data
BNP Paribas is not just a financial services group. We’re also a tech company. Information systems, data and tools are central to our DNA, and offer a very broad range of career opportunities!
Basically, why would you want to join BNP Paribas over any other company?
BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...
What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.
Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.
At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.
