Global Head of TA KYC Transformation (M/F)

The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities.
 The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

 We are currently looking for a:

Global Head of TA KYC Transformation (M/F)
 

CONTEXT AND CHALLENGES

As integral part of our Transfer Agent service offering, the investor AML/KYC function secures regulatory compliance for investor “know-your-customer” diligence, whilst onboarding and periodically recertifying the investor records of our traditional UCITS, our Private Capital and Hedge fund clients. This position is for a Global Head of TA KYC Transformation role in the context of a transformational project consisting in deploying a dedicated investor lifecycle management platform. More broadly this role retains ownership of our end-to-end process lifecycle for investor AML/KYC.

You demonstrate suitable skills and experience in actively improving investor onboarding, AML re-certification process, and maintenance process.

You can develop a strategic vision and design the associated solutions requirements reflecting internal/external clients’ expectations.

You have experience in managing a budget, system release process, change request roadmap. 
 You can demonstrate capacity to influence people and ensure buy-in from all stakeholders.

You combine a large autonomy with the necessary attention to detail.

You have strong communication skills; you are a team player and have a collaborative mindset.

The role is a senior leadership position as part of the global transfer agency management team, Luxembourg based covering all operational project needs across UCITS, Private Capital and Hedge Funds and across all concerned jurisdictions.

Post-project delivery, this role will pilot the maintenance and evolution of the investor lifecycle management platform as well as the continuous optimisation of our BAU end-to-end processes and standardisation of procedures.

WHAT’S YOUR DAY-TO-DAY MISSION?

Working within a global project governance, you will play a leading part in coordinating the work of the operational stream, which includes designing the most optimal TOM (Target Operating Model), providing requirements for the configuration of an initial version of the lifecycle management tool, performing UAT testing, and of course engaging with Compliance on a standard policy. You will also directly contribute to the definition and roll out of the data migration approach as well as the operational readiness. 

You will manage the Luxembourg based operational project resources, both internal staff and external consultants, in addition to the Poland based internal staff who will work fulltime to ensure we meet our scheduled project delivery. This team will be a key enabler to support the change and ensure adoption of the solutions by the operational teams.

You will be accountable for the definition and priority setting of the operational requirements with the objective to maximise the value delivered.

The key operational priorities include: 

• Together with IT, design an efficient TOM for all types of funds and key jurisdictions incl. client & investor experience
• Input into the associated business case incl. sign off and regular review of released targets
• Define the transition plan to arrive at final TOM 
• Conduct the first TOM iteration (service model, best practices) to secure an early production start incl. Pilot clients
• Establish / adapt operational procedures (incl. audit, ISAE considerations), control framework, process mapping & training for staff
• Input into Luxemburg regulatory filing / approval in advance of go live

• Ensure readiness level of operational BAU teams (incl. Training and management information)
• Contribute to establish / adapt standard AML Procedure in cooperation with Compliance across jurisdictions
• Contribute to the definition of a migration plan for existing and new clients and support its implementation
• Contribute to market & client communication plan
• Post-initial project deliveries: 
• Extend the coverage of the lifecycle management tool to additional jurisdictions incl. All associated activities (requirements for configuration, testing, data migration, operational readiness...)
• Together with IT, design and implement interfaces with downstream systems, especially the core TA system and BNPP’s clients web portal
• Contribute to the definition and implementation of internal and external reporting / dashboards.

MISSIONS ARE IMPORTANT, BUT SO ARE THE TEAM AND THE WORK ENVIRONMENT!

Your working environment 

• Job location; Luxembourg
• Position eligible for teleworking and remote site
• Manager: Vincent COFFINET BERNASCONI/Ronan GARRIGAN
• Excellent internal training and career development.
• An entrepreneurial working environment giving priority to collaborative work.
• A challenging role within a renowned organization.
• Flexible working arrangement.
• A multicultural environment where we promote diversity, talent & ideas.
• The ability to work and interact with a wide variety of specialists

ARE YOU OUR FUTURE (JOB TITLE)? 

Professional experience and/or degree

University degree or equivalent, in law, finance or economics.

Proven track record in leading transformation & strategy across Transfer agency/ Investor KYC operations

10y+ experience in compliance/AML KYC in the UCITS and/or Private Equity, Real Estate, Debt, Infrastructure industry, with specific knowledge of local AML/KYC requirements in Luxembourg (any other jurisdictions would be an advantage).

You have strong understanding of AML/CTF requirements and financial crime risks associated with the range of services in the legal industry in Luxembourg.

Good knowledge of EU AML CFT requirements and sanctions.

Ideally, you will have a previous experience in deploying a lifecycle management tool in the context of investor AML/KYC processes. 

Behavioural skills 

• Excellent communication skills - oral & written
• Leadership, vision & transformation
• Ambitious with a strong sense of ownership & responsibility
• Collaborative 
• Team player adaptable to fast-paced and changing environment
• Good planning, time management and prioritisation skills
• Ability to take initiative and contribute to process improvement Focused

Transversal skills

• Capacity to build a vision and the associated roadmap to achieve it.
• Strong decision-making, problem solving capabilities, critical thinking, and analytical skills.
• Capacity to manage conflicting priorities / diverging requirements and align people around a shared change roadmap.
• Ability to understand, explain and support change with all stakeholders involved.
• Experience in interacting with Compliance teams and strong risk-awareness mindset.
• Ability to anticipate business / regulatory evolution and translate it into concrete operational requirements
• Ability to interact with IT to ensure full consistency and maximum efficiency of the end-to-end process across all applications involved in this process. 
• Ability to articulate regulatory and corporate requirements to clients and investors

Language skills

Fluent in English (French, or any other language would be an advantage)

During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.