Job Title: Solution Architect for EIKO Insurance Platform
Department: ETO Strategic Protection Platform (IT Tribe Business Platforms)
About Business line/Function:
BNP Paribas Cardif is a world leader in bancassurance partnerships, providing its customers with products and services that let them realize their goals while protecting themselves from unforeseen events. BNP Paribas Cardif is committed to having a positive impact on society and to making insurance more accessible. A subsidiary of BNP Paribas, the insurer has a unique business model anchored in partnerships. It creates solutions for more than 500 partner distributors in a variety of sectors – including banks and financial institutions, automotive sector companies, retailers and telecommunications companies – as well as for financial advisors and brokers who market the products to their customers. With a presence in 30 countries and strong positions in Europe, Asia and Latin America, BNP Paribas Cardif is a global specialist in personal insurance, the world leader in creditor insurance and a major contributor to financing for the real economy. With 9,000 employees worldwide, BNP Paribas Cardif had gross written premiums of €40.5 billion in 2025.
Within BNPP Cardif, the mission of ETO (Efficiency, Technology & Operations) Directorate is to deliver our value proposition by steering and transforming our operational setups and information systems to support the company’s development and serve our clients and partners safely, sustainably, and efficiently.
The Protection business line is currently confronting strong industrial challenges that limit Cardif’s ability to operate with a competitive cost‑to‑serve and to sustain activity growth at marginal cost. This overall situation stems from a highly fragmented, locally‑focused industrial set‑up with heterogeneous processes, operations, and IT systems.
The creation of a new Global COO Protection department aims to address these issues by deploying the new Protection platform (EIKO) and its Target Operating Model on a global scale. The IT BizPlatform team will be responsible for the rollout and maintenance of the technology platform. The establishment of a new Global Protection Operations team is intended to define and implement the Target Operating Model linked to the new Protection platform.
In this context, EIKO Platform application has been developed to support any protection business relative to B2B2C model.
EIKO Platform is based mainly on micro-services architecture using EDA and DDD models. Component are mainly based on Spring Framework.
Position Purpose:
Provide architectural leadership for the operational stability, performance and continuity of the insurance‑product distribution platform. The focus is on “run” activities – monitoring, incident resolution, capacity & performance management, security hardening and service‑level adherence – while ensuring the solution remains aligned with business, compliance and technology standards.
Responsibilities
Platform Operations & Governance
• Participate in daily/weekly/monthly operational review meetings with on‑shore and off‑shore stakeholders.
Monitoring & Incident Management
• Design and maintain monitoring, alerting and logging architectures (Dynatrace).
• Lead Tier‑2/3 incident investigations, root‑cause analysis and post‑mortems.
• Coordinate with support teams, external vendors and business owners to ensure timely resolution.
Performance & Capacity Management
• Conduct regular performance profiling and tuning of services (DB, middleware, APIs).
• Build capacity‑planning models, forecast growth and drive scaling actions (horizontal/vertical, cloud‑burst, auto‑scaling).
Security & Compliance
• Ensure the platform complies with internal BNP security policies.
• Oversee vulnerability scanning, patch management and security incident response.
Change Control & Release Oversight
· Review change requests for operational impact, approve/reject based on risk, and ensure proper rollback plans are in place.
Architecture & Documentation
• Keep the solution architecture diagram up‑to‑date (logical, physical, integration layers). Using standard tool provided by BNP Paribas Cardif (BizDesign)
• Document run‑time configurations, dependencies, data flows and disaster‑recovery procedures.
Continuous Improvement
• Identify automation opportunities (IaC, CI/CD pipelines for operational tasks).
• Drive adoption of SRE/DevOps best practices (service‑level objectives, error‑budget policies).
Technical :
- Cloud Architecture and all MZR BNP eco-systems
- Micro‑services, API‑gateway patterns, event‑driven architecture, cloud (AWS/Azure/GCP) or hybrid environments, containerization (Docker, Kubernetes).
- APM tools (Dynatrace, New Relic), logging/metrics stacks, incident‑management platforms (ServiceNow, JIRA)
- APIM Management (Apigee)
- Relational (PostgreSQL) and NoSQL (MongoDB, Cassandra) performance tuning.
- EIS Solution
- Security : entity & access management, encryption, vulnerability management, security incident response.
- Kafka
- Automation & IaC
Specific Qualifications:
Minimum 7 years of experience.
Skills Referential (Required knowledge, skills and abilities)
Behavioral Skills:
o Ability to collaborate in an international environment (Europe, Asia, India and LATAM indirectly)
Soft Skills:
o Strong analytical and problem‑solving abilities
o Proactive and continuous‑improvement orientation
o A good team player with problem-solving attitude.
Education Level: Master Degree or equivalent
Location: Chennai
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
