Sales Account Manager
Manchester – Hybrid
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.
About the role
An exciting opportunity to join an established team within part of our office based Corporate Sales Account Management function, you’ll be responsible for supporting the provision of company cars and light commercial vehicles to our Large Corporate & IBO channel.
This fast paced and dynamic role ensures that our customers receive expert knowledge and advice on all aspects of managing and maintaining their fleet of vehicles.
You’ll work very closely with our field based business managers, helping secure and maintain business for Arval UK by ensuring our customers receive the top-notch service they deserve.
Following extensive training, you’ll be providing our customers with expert knowledge and advice on suitable vehicle leasing options, you will ensure we satisfy their individual requirements. You will remain customer focused, build good rapport and professional ensuring our customers receive the top-notch service they deserve.
As an Account Manager you’ll be responsible for:
- Answering inbound calls from Arval UK’s Corporate Customer base
- Managing and coordinating quotes, general correspondence and enquiries via email
- Using a mixture of MS office packages and our internal systems to accurately record the information.
- Offering and delivery top quality customer service
- Identifying upselling opportunities
- Building a solution and problem solving to deliver the best possible service to our customers.
You’ll be responsible for your own portfolio of customers, which is why working Monday to Friday is essential to maximise the support and response times to your portfolio.
What we’re looking for
We are looking for an outstanding account manager. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way whilst demonstrating complete professionalism and tact that comes naturally to you.
You’ll also be able to demonstrate:
- Confident communicator (verbal & written)
- Uncompromising customer focus
- Professional but personal people skills
- Outstanding ownership & problem solving ability
The package
We offer a basic starting salary of up to £31,000 OTE. A basic of up to £27,000 and a core commission element of £4,000. On top of this figure, over-performance can result in an additional £3,000 commission payment. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension with up to 10% employer contribution
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
- Plus, a range of flexible benefits to suit your lifestyle
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Telephone interview our Talent Acquisition team
- 1 hour meeting with the hiring panel, which will include a competency-based interview
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
