To provide support for Market Data systems regionally in Asia Pacific, including day to day monitoring and issue resolution, capacity and monitoring, and management of ad-hoc tasks and projects assigned by project management and Infrastructure management.
Key Responsibilities
Specific duties/accountability include but are not limited to:
1st, 2nd and 3rd level support calls for market data systems (RMDS/TREP platform, Bloomberg, Infocast, Workspace, …) installed in Asia Pacific
Reporting outages to management and internal customers promptly and accurately.
Delivery of Mandatory Exchange & Vendor upgrades & tests as assigned, Liaison with vendors for any technical Market Data topic
Capacity, Resiliency & Monitoring of Location & Regional Infrastructure.
Incidents, Problems and Changes management.
Escalating complex issues to Market Data lead where delay will impact business/reputation.
Proactively updating documentation and procedures to resolve inefficiencies in the operating environment
Identification and resolution of system monitoring gaps (Zabbix)
Test, Validation and Deployment of Market Data products/infrastructure in Asia Pacific
Prompt remediation of all breaks
Maintaining non-trading day/holiday calendars.
Distribution of Vendor Exchange Notifications.
Morning Health checks
Representing the team on P1 Bridges & Troubleshooting calls.
Vendors Incident Tracking
Ensuring technical standards are met, within the Market Data infrastructure and its client applications.
Ensuring proper risk management and remediation procedures are in place
Designing solutions to meet the business requirements
Managing projects assigned
Technical & Behavioral Competencies
Essential Technical Knowledge/Skills:
LSEG Product Suite
TREP/RTDS Infrastructure components (advanced)
Contributions (advanced)
Workspace and Messenger (intermediate)
API, RFA (basic)
Entitlements (DACS) (intermediate)
Bloomberg (Basic)
Contributions (intermediate)
Data Distributions (intermediate)
APIs (basic)
B-PIPE (intermediate)
Other Products (Basic)
Zabbix (intermediate)
RHEL 8.x administration and scripting skills (intermediate)
Network skills (intermediate)
General awareness of industry trends/offerings
Essential non-Technical Knowledge/Skills:
Excellent documentation skills
Sense of responsibility and of quality of service
Autonomy, organization
Financial knowledge of Forex, Fixed Income and Equity markets
Exposition to multi-cultural environment (SG, HK, JP, FR, UK, IN)
Mature and independent with good communication skills
Analytical, detail-oriented and self-motivated
Risk and security aware
Ability to work under pressure and tight deadlines
Team player
Specific Qualifications Required
At least 5 years’ experience in a complex IT infrastructure environment
At least 5 years’ experience with market data and/or Dealing Room environment
Experience in an investment banking-focus business
Experience in at least 2 technologies and 2 environments listed above.
Experience in a multicultural environment, split over multiple locations
Experience in managing projects
ITIL trained
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
Discover the different professions within BNP Paribas: IT, Tech and Data
BNP Paribas is not just a financial services group. We’re also a tech company. Information systems, data and tools are central to our DNA, and offer a very broad range of career opportunities!
Basically, why would you want to join BNP Paribas over any other company?
BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...
What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.
Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.
At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.
