We are looking for

Head of Product Control (Middle Office)

Last update 06.01.2025

Position Purpose

Function: Middle Office Function for Cross Financial products including exchange Traded Products (Cash Equity and Listed Derivatives as well as Fixed Income, Collateral Management, Investment Trust and OTC Derivatives)

Fire Wall Classification: Double Hat

Chinese Wall Classification: Public

Part of the Global Markets & ALMT Operations for CIB Japan, 

The team covers multiple products (Cash Equity / Stock Loan / Listed Derivatives / Fixed Income / Collateral Management / Investment Trust / OTC Derivatives) as follows.

This position is a manager of manager position (might directly manage one of team depending on organizational set-up) to oversight on cross asset financial products middle office function including outsourcing as below. Outsourcing ratio varies per each product.

  • Cash Equity: support the Agency & facilitation desks trading activities.
  • Stock Loan: support stock loan and funding collateral desk trading activities
  • Listed Derivatives: support the listed derivatives desks trading activities.
  • Fixed Income: support the rates desk trading activities.
  • Collateral Management: support the collateral management.
  • Investment Trust: support the investment trust transaction activities.
  • OTC Derivatives: support support TRS, IRS, CDS, FX Swap type of products activities.

Key Responsibilities

Cash Equity, Stock Loan, Listed Derivatives, Collateral Management, Investment Trust and OTC OTC Derivatives

 Manage multiple functional teams in middle office teams

    • People Management of the entire team of total about 20 people across 3 teams
    • Ensure each task and product has sufficient coverage and backup within the team.
    • Escalate any issue for people, day-to-day processes, market changes, client communication, offshoring tasks or new business enablement to the management in a timely manner. 
    • Detect potential issues proactively and set up robust processes with appropriate controls.
    • Provide guidance, coaching and mentoring for each line manager as well as staff level in each team
    • Working closely with IT to implement new systems and system enhancements to fulfill various needs for business, regulations, controls and efficiencies. 
    • High level understanding of operational process, control and risk in each team
    • Choose appropriate approach either hands-off or hands-on to make sure the team provides expected support to front office as well as clients.
    • Perform deep dive analysis with the team for incident, exceptional process, global/regional process control implementation/change.
    • Establish and maintain good business relationship with Front Office, Compliance, Legal, Finance and etc
    • Oversight the offshoring tasks to maintain the quality of service and follow up any issue, including the relationship building with key managers.
    • Make sure that the team generates and submits the regulatory reporting in scope.
    • Follow up regulatory, marketwide changes or internal policy changes to comply with them.

New Business enablement

  • Work closely with the front office in Japan and clients to assess the feasibility or come up with required enhancement or changes in order to facilitate the implementation of new Business and new scheme and flow.

Competencies (Technical / Behavioral)

Soft Skills

  1. People Management

Capability for people management (manger of manager), resource planning and supporting the career development for both staff level and manager level.

  1. Communication

Articulate in verbal & written Skill in English and Japanese. Work with others, Interacting across countries, cultures and external. Deal with senior management, clients and regulators. Speak with confidence. Open to suggestion.

  1. Work Quality & Efficiency

Process improvement. Design new processes and documentation. Time management.

Root-cause analysis and fixed the issue permanently 

  1. Decision Making

Make a decision, Out of box approach. Change management. Adapt to new ways. Initiate projects.

  1. Team Work & Culture
             Team player. Trust and confidence. Acknowledgement. Lead by example. Effective feedback 
             Understand organization goals and strategies.

        6. Problem Solving

            Root-cause analysis. Provide solutions. Escalation. Priority. 

        7. Pressure control 

             Complete all tasks within the business hour.  

        8. Be team integration driver in terms of member tp accelerate knowledge and expertise sharing to improve the team capacity bandwidth,

Behavioral

  •  Align with the firm’s strategy, Simple & Efficient.
  • Own the accountability and responsibilities.

Specific Qualifications Required

Required: 

  • Team / People Management experience
  • 8 years experiences minimum in Financial Industries
  • Professional communication skills in English and Japanese 
  • Ability and willingness to learn and improve new product and process as well as developing people
  • Compliance and Risk mindset
  • At ease with numbers
  • Time management and Prioritization skill
  • Comfortable with PC skills such as Excel (pivot table, vlookup and basic calculation formulas)
  • JSDA Sales Representative Qualification (Class 1 & 2)

Preferred: 

  • JSDA Chief Control Manager
Interested by our offer? Don't wait any longer!

Discover the different professions within BNP Paribas: Operations Management

Those who work in Operations Management roles are essential to the smooth-running of our Group, and work consistently to satisfaction to our clients and teams. These roles offer stimulating careers that combine efficiency with a strong collaborative spirit.

Find out more

Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?

BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...

  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more