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Chief Conduct & Control Officer (“CCCO”) Global Banking APAC

Last update 20.09.2024

Position Purpose

For the scope of Global Banking APAC and as part of the first line of defense, the CCCO for Global Banking APAC (GBA) is responsible for implementing and maintaining a strong Conduct & Permanent control framework on all non-financial risks (operational, conduct and regulatory) throughout the 1LOD across GBA in strong partnership with the Global Banking APAC métiers, APAC functions and APAC region/territories, and in full alignment and integration with Global Banking worldwide.

This shall be done in line with the CIB CCCO mission statement, the OPC Group mission statement, and in line with the Group Code of Conduct.

With a presence in 12 territories across APAC, Global Banking APAC has presence in 12 markets across the APAC region and delivers global solutions to our clients, leveraging our global network and our product & sector expertise. The Global Banking APAC organization comprises of the three pillars:

  • Corporate Clients Group (CCG) which focuses on the coverage of all our Corporate clients in APAC. It encompasses all existing coverage teams and includes Industry Groups and M&A to provide strategic content to clients.
  • Global Capital Markets (GCM) brings together all financing activities (i.e. Real Assets, LSF, Loan Book), Capital Markets activities (DCM/ECM and Strategic Hedging) and syndication (LMFS) to offer one-stop-shop financing solutions to our clients.
  • Transaction Banking APAC offers a full range of award-winning Transaction Banking solutions, including Cash Management, Trade and Supply Chain Finance., as well as Liquidity and Investment Solutions APAC.

GB APAC CCCO reports hierarchically to the Chief Operating Officer (“COO”) for Global Banking APAC. GB APAC CCCO’s core responsibilities is to have the full view on the Conduct and Control framework for GB scope applicable to APAC and to oversee its implementation and adherence to across APAC territories and GB APAC legal entities. GB APAC CCCO shall work in close collaboration with CIB APAC CCCO, APAC Transversal CCCO Team, APAC ITO CCCO, APAC Conduct Team, CIB CCCO central team and related OPC teams & ISPL OPC platform, and in full alignment with GB CCCOs of other regions.

Direct Responsibilities

The key responsibilities of the CCCO for Global Banking APAC include, but are not limited to the following and shall be implemented in alignment with Global Banking worldwide where relevant:

  • Guarantee a robust, coherent organization & governance across Global Banking APAC for all non-financial risks (duly involving LOD2&3 and Functions):
  • Facilitate Global Banking APAC responses on non-financial risks matters (operational, conduct and regulatory) raised by local regulators
  • Prepare material and presentations to relevant governance bodies of the bank (e.g. the Senior Management, the Boards) when needed
  • Represent GB APAC and / or prepare relevant material for the relevant Conduct & Controls committees in APAC and globally, notably but not limited to
  • Conduct: GB APAC Conduct Behavioral Forum and associated input to GB/APAC PCC, APAC Conduct Board, APAC Market Surveillance Steerco, DMA Opco
  • Non-financial Risk/ controls: Global Banking ICC, CIB APAC ICC and territories ICC, APAC CCCO Exco, APAC AML Steerco
  • Project mode: CIB APAC record keeping SteerCo, CIB APAC Safety & Trust Steerco (not exhuastive)
 
  • Ensure a proper oversight of regulatory, conduct, and control matters impacting Global Banking APAC, including all remediation programs across in scope regions and métiers, with the aim of ensuring compliance within each territories of regulations and regulatory expectations; compliance with the bank’s Code of Conduct; compliance with the bank’s policies and procedures; and protection of the Group’s reputation; in alignment and integration with Global Banking worldwide and coordination with APAC CCCO stakeholders:
  • Oversee of annual risk and control self-assessment review for the business to ensure regulatory compliance and practices in line with internal requirements
  • Oversee the delivery of improvement remediation plans, in particular ECB and DMA remediation and CIB APAC Safety & Trust Programme, as well plans addressing material weaknesses identified in the annual risk and control self-assessment
  • Coordinate responses and contribution to IG assignments covering GB APAC
  • Closely monitor the closure of IG, RISK ORM, Compliance, Regulatory, or Auditors’’ findings
  • Facilitate the coordination of the controls design, testing, assessment, and monitoring between 1LOD and 2LOD, including remediation milestones
  • Ensure clear split of roles & responsibilities between 1LOD and 2LOD
  • Launch necessary programs or other efforts to ensure compliance with external and internal requirements, policies
  • Ensure the role and responsibilities of Anti-Bribery and Corruption (ABC) Business Points of Contact as defined by the ABC domain
  • Oversee the effective implementation and results of FOCS related controls for GB APAC population, with the full support of the APAC FOCS team
  • Oversee the implementation of the Global Banking Conduct Behaviour Forum rules of engagement and the Global Banking Conduct Handbook in Global Banking APAC
  • Continuously enhance the Global Banking APAC operational risk management framework, in alignment and integration with Global Banking worldwide and coordination with APAC operational risk management stakeholders:
  • Establish or ensure the implementation of standards for defining the risk cartography, and implementing, evaluating, tracking, reporting, and testing of controls
  • Monitor Global Banking APAC roadmaps and priorities on operational risk management,
  • Review periodically existing control framework and propose enhancements, including mechanisms for feedback loops
  • Embed a conduct and control-mindset in all facets of GB APAC businesses, in alignment with the CCCO stakeholders in APAC and globally:
  • Act as an Ambassador of the BNPP Code of Conduct within GB APAC 1LOD
  • Develop and/or implement conduct-oriented initiatives (e.g., awareness campaigns, trainings)
  • Drive industrialization / transformation projects and initiatives for GB APAC CCCO scope, in full coordination with GB CCCO worldwide and Head of GB APAC Strategy & Industrialization as well as Head of Industrialization for GB worldwide
  • Contribute to transformation and development projects for CCCO scope, by gathering information, analyzing, formulating options and building a business case. Assist in the implementation in liaison with internal or external parties.
  • Propose proactively and support GB APAC Head and GB APAC COO office in any regulatory and transformation projects related to CCCO scope, defining priority areas (team, geography, Global Business Line, capabilities, client segments) for investment
  • Daily management of the teams under CCCO’s responsibility
  • Monitor Conduct & Control staffing resources and adjust size and expertise where necessary
  • Allocate the work inside the team ;
  • Ensure the quality of the outcome coming from the team ;
  • Support the team, reply to escalation, reallocate tasks based on priorities ;
  • Perform appraisal, set objectives, monitor the performance and facilitate the development of team members.

Contributing Responsibilities

  • Responsible to support feedback to Head of Business on risks/controls and conduct matters.
  • Responsible to contribute to enquiries / surveys on non-financial risks matters coming from other part of the bank (e.g. territories)
  • Support GB APAC Management on Data Leakage Incidents review
  • Support GB APAC Management on Conduct Incidents review where relevant

Technical & Behavioral Competencies

  • Knowledge of BNPP APAC CIB set up, CIB & Group guidelines & framework
  • Proven expertise on leading operational risk management and conduct matters
  • Ability to interact and manage stakeholders at different seniority levels and across different metiers/Function
  • Ability to lead and manage teams, directly and in project mode
  • Ability to work in a fast-paced business environment, on various projects at the same time and under tight deadlines
  • Ability to facilitate, manage and implement organizational, cultural changes and transformation.
  • Ability to make clear and timely decisions which are based on judgement after weighing up all facts, risks, constraints and available options.
  • Reliability and integrity
  • Good verbal and written communication skills
  • At least 10 years of professional experience in corporate banking environment

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