Cash Management Monitoring Officer

About the job

• The Cash Management Monitoring Officer’s mission is to monitor the quality of the automated production, executed for the entire BNP Paribas group for the Payments, Swift and Cash Management perimeters, with the goal of moving towards a better and more efficient incident management of recurrent critical incidents for clients thanks to a continuous improvement of operational processing quality, the Cash Management Control Tower, which operates 24/7 in 5 HUBs: Paris, Brussels, Singapore, Montreal and Lisbon

Your Main Activities Are

• Monitor the quality of the automated productionfor the entire BNP Paribas group for the following perimeters Payments, Swift and Cash Management
• Supervise the end-to-end (E2E) flows that pass via Swift infrastructure, Payments and Cash for all BNP Paribas Group entities
• Ensure an efficient management of all production incidents and coordinate all interventions of all parties concerned in restoring the service
• Ensure the support level 1 for the Middle Office Cash Management
• Pilot the payment flows of sensitive clients of the Cash Management filière
• Support the monitoring tools and the restoring of the flows
• Contribute to the improvement of the resilience and trustworthiness of the flow applications in animating the Monitoring Committees with the concerned IT and support teams
• Contribute to the improvement of the existing processes and working methods, participating in projects and working groups

Profile and Skills to Success

• Bachelor’s degree of Finance, Business Management, Economics or any related field
• Up to 2 years of professional experience in Banking and Financial Operations
• Fluency in English, both oral and written, with great communication skills
• Proficiencyin Microsoft Office tools, namely Excel
• Ability to cope with pressure and short deadlines
• Great attentiveness to detail and sense of responsiveness and quality of service

#LI-Hybrid

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

• Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
• Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;

• Investment & Protection Services (IPS),combines a unique continuum of products and services across protection, saving, investment andreal-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility - Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

• Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
• Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered.