Vehicle Technical Executive

Technical Executive 

Manchester – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

As a Vehicle Technical Executive, you’ll use your expert technical knowledge of cars and LCVs to ensure we’re effectively managing maintenance and repairs for some of the UK’s best-known brands.   Using your technical expertise, you will be required to authorise work requests, where necessary challenge suppliers and suggest an alternative more cost-effective solution.

Relationships with internal customers, drivers and garages is key to your success in this role, as is the ability to update systems and databases.  Your goal will be to minimise downtime, control costs and most importantly to ensure our customers are delighted with servicing, maintenance, and repairs carried out by our network of suppliers.

Some of your key responsibilities will include:

• Reviewing and approving servicing, maintenance, and repair using 1Link, our maintenance management system  
• Using your technical expertise to challenge quotations, and make recommendations for the most appropriate and cost-effective remedy
• Making sure works carried out meet good practice and policy guidelines to keep vehicles safe, legal, and in good working order
• Building positive working relationships with your team, internal and external customers and suppliers

What we’re looking for

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. LCV (Light Commercial Vehicle) experience would be beneficial.

We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages.

You’ll also be able to demonstrate:

• Impressive communication (verbal & written) skills
• Qualified motor vehicle technician
• Efficient and accurate working style
• Team player with customer focus

The package

We offer a basic starting salary of up to £29,000, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

Working week is 40 hours Monday to Friday. We operate a hybrid working option, this gives you half your time over a rolling 2-week period working from home; You will be eligible, once training is complete and you are fully competent in the role.

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

• Telephone interview our Talent Acquisition team
• 1-hour meeting with the hiring panel, which will include a competency-based

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.