Collections Officer Swedish - based in Oslo

Collections Officer Sweden – based in Oslo

As a Collection officer, you will play a critical role in managing the Swedish portfolio and contributing to the financial health of our business. This role involves proactive risk management, analytical assessment, and the development of collection strategies tailored to the leasing industry. You will also support collections across the Nordic portfolios, working collaboratively with cross-functional teams to achieve optimal results. This position will report to the Head of Collection & Recovery Nordics.

Tasks / Responsibilities:

• Portfolio management:
   Take ownership of the Swedish portfolio, ensuring efficient collection and reduction of overdue balances, while meeting company collection targets.
• Nordic support:
   Assist in managing collections across Norway and Denmark, providing strategic guidance and support when needed.
• Data analysis & reporting:
  Conduct in depth analysis of portfolio. Prepare regular and ad-hoc reports for Head of Collection & Recovery Nordics.
• Cross-Functional Collaboration:
  Partner with finance, sales and operations teams to ensure seamless account reconciliation and resolve issues related to payments and client queries.
• Compliance & Record-keeping:
  Ensure all collection activities are monitored and compliant with company policies, industry regulations, and local laws. Maintain detailed and accurate records of collection interactions and client communications.
• Fraud prevention:

You will play a crucial on in the launch and management of fraud prevention measures.

Key requirements:

• Language:

You are required to be fluent in Swedish and English, as well as understanding the Nordic languages such as Norwegian and Danish.

• Experience in leasing or finance:
   You are required to have strong expertise and experience in Swedish debt collection, including legislation, bankruptcy, reconstruction and ensuring efficient collection processes to meet the company goal.
• Technical proficiency in Excel:
   Ability to master the skills in Microsoft Excel, with the ability to create data reports, perform in-depth analysis and present findings effectively.
• Communication skills:
   Strong verbal and written communication skills in both English and Swedish. Proficiency in additional Norwegian is a plus.
• Results-oriented and problem-solving abilities:
   Capable of identifying and resolving payment issues efficiently, with an ability to negotiate and communicate effectively with clients to seek the best outcome of exposures in arrears and default.

Personal characteristics we value:

• You have a high level of professional integrity and have good structure.
• You take ownership of your responsibilities, uphold ethical standards, and maintain confidentiality at all times.
• You possess the ability to balance attention to detail with the ability to deliver on time.
• You stay calm and focused under pressure, adapting to changing priorities with ease.
• You don’t wait for problems to come to you – you anticipate them and act to address issues before they escalate.
• You work well within cross-functional teams, sharing knowledge and supporting colleague to reach collective goals.

We offer:

Competitive conditions, good development opportunities in an informal, sporty and

international environment characterized by passion and commitment.

Work place: 
 The main work place is located on Støperigata 2, 0250 Oslo.