The role
The ideal candidate should be enthusiastic, professional and well organised and should possess excellent communication and interpersonal skills. In addition, the ability to build and maintain goodwill, confidentiality and trust with prospective and existing clients is essential, as is the ability to build a good working relationship with the company’s Client on Boarding and Compliance teams.
Responsibilities
• Provide proactive administrative support to a dynamic professional team
• General administrative duties including but not limited to copy/audio typing, filing, telephone enquiries, expense claims, cost recording, etc.
• Carry out all client due diligence, screening and processing
• Deal with correspondence and compose written replies on behalf of the team. Take follow-up action where appropriate, redirecting if necessary and audio typing to draft responses where requested
• Business administration for the team to include, producing professional services invoices, helping with recovery of overdue invoices, overseeing minor facilities management works and responding to internal health and safety updates
• Business administration for client owned farm and estate businesses, to include issuing documents for signature,
• Supporting our team Property Administrator in managing supplier invoices and accounts, recording tenancy data in online database and managing contractor compliance administration
• Format and issue quality documents and valuation/Trustee reports ensuring a high standard of accuracy and presentation is maintained
• Organise travel arrangements, making cost effective decisions
• Organise and service meetings including providing agendas, producing minutes and ensuring effective follow up action
• Receive telephone calls on behalf of the team, respond to enquiries where possible or refer the enquiry if appropriate
• Diary management and processing expenses claims
• Make bookings for venues, refreshments and equipment
• Maintain and update electronic filing system
• Deal with incoming and outgoing post
• Assist with administering the client onboarding processes to help the team to meet regulatory requirements
• Type, format and issue documentation including e-mail correspondence, schedules and records (numerical and pictorial); ensuring these are quality documents, with a high standard of accuracy and presentation.
• Maintenance of and data inputting to software systems
• Assist with the management of letting enquiries and uploading of letting particulars to the sales and lettings portal
Person specification
Qualifications/Key Skills
• GCSE level education (or equivalent standard), which will include English and Mathematics qualifications.
Experience
• Confidentiality
• Accuracy and attention to detail
• Excellent level of typing accuracy and proof-reading skills
• Able to work under own initiative
• Able to prioritise own workload
• Willingness to learn and embrace change
• Bright and positive attitude
• Accuracy and attention to detail
• Enjoys working as part of a team in an open plan office
• Well-presented and articulate
- Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, company care allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt & Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
