The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
We are currently looking for a:
Senior Custody and Clearing Services (CCS)
Business Analyst, Change Management Traditional Funds (H/F)
permanent contract
ROLE
The Business Change Management (BCM) team is a change-focused team within the broader CCS Operations department ensuring smooth implementation of change initiatives into the business. The team is responsible for all system developments / change programs within Operations and for driving continuous platform improvements and representing local and Global (CCS) Operations with regards to change. Reporting to BCM management the purpose of this role is to deliver change under a Global Operations remit and ensure a high level of Project Governance.
The BCM team will represent and support day to day operations and be a key stakeholder/ driver of change projects affecting the business. The current change programme includes automation, workflow enhancements, risk mitigation, client requests or supporting RFPs. The Global BCM team will work with Client Delivery, Client Line and IT to ensure smooth delivery to the local production teams.
CONCRETELY, WHAT WILL BE YOUR MISSION AND DAILY WORK?
- Management of changes to ensure they are delivered in due time, within the defined budget and with the required quality.
- Ownership and day-to-day project management of key strategic initiatives in conjunction with Senior Management.
- Ensure projects and solutions are following the Standard Operating Model for CCS operations and ensure this is in line with the objectives of the Global operating Model defined.
- Undertake business process reviews and re-engineering where required (identifying processes which need to change or to be eliminated).
- Ensure Business requirements are accurate, clearly identified, documented, communicated, and approved for all change.
- Analysis of business processes and system functionality to support solution definition and project implementations.
- Working in conjunction with project partners ensure the solutions are fit for purpose, scalable and take into consideration the global CCS landscape.
- Liaise with IT unit in respect of new client functional developments design and implementation.
- Conduct operational readiness assessments, planning and implementation, ensure production teams/ operation environment is prepared to effectively support and accept the changes resulting from the project.
- Determine and manage gaps, risks and issues and plan and take action to mitigate.
- User Acceptance Testing (Functional Testing) which will involve Test Case Preparation, Scripting and Execution.
- Manage Project resources for any allocated change and ensure that the project timelines, scope, and budgets are managed pro-actively.
- Manage stakeholder interactions including IT, Client Line, BAU operations, senior management, and any other internal stakeholders.
- Support of Operational teams regarding implementation of new change
- Provide regular project updates and reporting to senior management and all project stakeholders.
- Identification of the components necessary for a wide variety of projects and creation and management of a plan to deliver on those components.
- Ensuring that all projects are aligned with the overall business strategy for Global CCS and increase harmonization of the CCS operating model globally. Develop and maintain close working relationships with operational teams in Banking Operations in Luxembourg and other locations, Hub Service in Lisbon, Network teams, local/global product teams and also with other BI units elsewhere in the 2S organization.
MISSIONS ARE IMPORTANT, THE TEAM AND THE ENVIRONMENT TOO!
Your work environment
- You will join the Business Change Management (Traditional Funds) team currently composed of 17 people
- You will be eligile to home work and work from Satellite sites
- No travel to be expected
ARE YOU OUR FUTURE CCS BUSINESS ANALYST?
Key Skills, Experience & Qualifications
- Strong knowledge of CCS activities and processes.
- Five or more years Project experience implementing change into Operations Teams.
- High energy, dynamic, results focused.
- The ability to thrive in an innovative and agile working environment.
- Ability to work independently as a member of a broader change management team.
- Experience of working within and/or management of a team.
- Strong capacity of transversality. The role is by definition cross border (multi location) and has to take other streams constraints in account as part of daily business.
Compétences transversales
- Excellent interpersonal skills and ability to work with business and technical teams.
- Client services oriented.
- Excellent communication (verbal and written) and analytic skills.
- Strong team player with a high degree of flexibility.
Compétences techniques
- Familiarity with CCS applications (ISISET, ISIS, Olympic, MS Office….)
Connaissances linguistiques
- Language: French and English fluent
During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.
In a changing world, diversity, equity and inclusion are key values for the well-being and performance of teams. At BNP Paribas, we want to welcome and retain all talents without distinction: this is how, together, we will build the innovative, responsible and sustainable finance of tomorrow.
