About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks, and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings, and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Business line/Function:
BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.
Within BNP Paribas Group IT, the filiere “FORTIS” oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain Control Center, DB Activities, Move2Cloud, Middleware services, Web Security.
BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers’ expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic.
Job Title:
Team Lead
Date:
Dec-2024
Department:
ISPL ITG FORTIS
Location:
Chennai
Business Line / Function:
ITG
Reports to:
(Direct)
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
Service Management & Governance for ISPL ITG Fortis.
Responsibilities
Direct Responsibilities
· Budget management & tracking
· Preparing SteerCo decks for teams within ITG Ops
· Service Management (SLA Adherence, KPIs,…)
· Process Controls
· Coordinating with Support functions (OPC, BCM…)
· Follow-up on Audits
· Business Continuity
· Helping with Recruitment activities
· Driving initiatives
· ADHOC Activities.
Contributing Responsibilities
· Control and manage budget and maintain the repository UpToDate.
· Working on different steerco decks and should be error less. Should be good at citation and good write up skills.
· Work with different team at ISPL on controls initiative taken. Should make sure to adhere to it.
· Coordinating with OPC and BCM team. Should make sure data is maintained upto date.
· Assist in recruitment and maintain the recruitment tracker up to date.
· To make sure all the control applied from audit perspective.
· Yearly updates of document and maintain the accessible tracker.
· Manage end-to-end technology infrastructure services relative to Delivery, Quality, and Cost.
· Review sourcing and supply strategies, including overall management of external vendors and internal service providers against contractual commitments.
· Financial Management - Manage service budget
Technical & Behavioral Competencies
· Should be good in MS Excel, Powerpoint.
· Good Communication
· Good experience on Service Management & ITIL Processes
· Exposure to budgets and Audits
· Good to have Power BI knowledge
Specific Qualifications (if required)
The candidate must be able to demonstrate the key competencies detailed below to the standard required for the role.
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Organizational skills
Active listening
Adaptability
Ability to synthetize / simplify
Transversal Skills: (Please select up to 5 skills)
Ability to manage / facilitate a meeting, seminar, committee, training…
Analytical Ability
Ability to set up relevant performance indicators
Choose an item.
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 12 years
Other/Specific Qualifications (if required)
· Self-Initiative
· Must be self-motivated and show initiative
· Must be team-oriented and show ability to work well with team members
· Flexibility in working outside of your responsibilities and areas of expertise
· Multitasking ability
