Inside Account Manager
ABOUT US
Mission
Our mobility is changing rapidly. And Arval is changing with it. We have been offering our private and professional clients simple, uncomplicated and complete mobility solutions that perfectly match their needs for over 30 years.
Working within the BNP Paribas Group's extensive network, we continue to grow and improve as an organisation year upon year. The most important factor in our success is our more than 7.000 employees spread across more than 30 countries around the world.
Our motto is "Life is a journey made of journeys", and that applies to our customers as well as our colleagues. Your journey at Arval will be one where you are constantly on the move. It is about making the most of your talents and continuing to grow while surrounded by amazing travelling companions. If you want to continue your growth together with us, don't hesitate to apply for the position of inside account manager now.
Our values
Our core values are the foundation of our success and are at the heart of everything we do. They are the fertile soil for a culture where everyone can grow and thrive, with a lasting positive impact on each other, our customers and the world around us. Do you want to be part of this committed team and join us in making a difference?
What are your responsibilities?
- Helping drivers to choose their cars or means of transport / transport service
- Monitoring the contract conditions (car policy, framework agreement, etc.)
- Detecting new needs and translating them into Arval products: charging stations, insurance, fuel cards, bicycles, car sharing, etc.
- Answering incoming questions and e-mails in consultation with internal experts (purchasing, insurance, maintenance, etc.) by telephone and e-mail
What are the basic requirements for the position?
- Bachelor's or master's degree or equivalent through experience
- Good knowledge of Dutch and French
- Commercial drive
- Hands-on and highly adaptable attitude
What do we expect from an inside account manager?
- Ability to work independently and acquire the right knowledge and expertise on the job and take the necessary responsibility
- An eye for detail and quality work to ensure the best possible service
- Analytical thinking skills to help optimise existing processes
- A result-oriented approach to achieve your own objectives and those of the team
- A dynamic personality that enables you to give the necessary input to the team, colleagues and customers to increase their involvement
- A high regard for respect, helpfulness and open communication
Interested?
If so, apply now on B. Welcome. If you have any questions, please contact Alan Wanya, Mehmouna Shabir or Kim Van Assche.
Good luck!
