Do you want to work in a dynamic team in modern spaces in the center of Bratislava? Do you enjoy communicating in German and want to be part of our team that takes care of drivers and the Arval car fleet abroad?
What will be your main duties?
- You will be the first point of contact for drivers who will be able to solve every problem on the road daily with your help.
- Thanks to your organizational skills and know-how, drivers will be able to rely on you if they need to go to the service for repairs, report damages, or resolve issues.
- Even if your clients are hundreds of kilometers away from you, they will be able to rely on you to extend their fuel card validity, advise them where to go for service, arrange towing or assistance services, or direct them where to change tires.
- Your innovation-oriented cells will also be employed, and you will participate in processes, various improvements, and the execution of your ideas.
We are looking for candidates with..:
- Fluent German (both verbal and written) as you will be supporting DACH region
- Great communication skills - you will be in touch with drivers daily, to help them overcome various obstacles :)
- Experience within customer support or any other position focused on front-office communication
- Pro-customer approach, patience and assertiveness :)
We offer..:
- Contract: internal, fixed-term (with a possibility of prolongation)
- Salary: from 1600 euro brutto (the final salary will depend on a candidate´s previous experience
Perks:
- Bonus salary
- Cafeteria.sk benefit program
- Meal contribution – 8 euro of credit for every working day to cover the costs of lunch breaks
- Multisport Card for active free time
- Referral Bonus
- Sick leave compensation 80%
- Bonus holiday
- 2 sick days per year
- Hardware - mobile phone and laptop
- Fruit Days – fresh fruits everyday delivered to the office
- Life insurance
- Home Office possibilities
- Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company culture
