Want to be part of the change?
Then, you’re in the right place. Our ambition is to build a sustainable future for our clients and our teams… But we can’t do that without you!
By joining BNP Paribas Personal Finance, you take part in our great transformation towards building a more sustainable world: we are committed to promoting access to more responsible and sustainable consumption to support our customers and partners.
To achieve this, we implement concrete actions, not only in the way we develop our business and enhance our sustainable growth, with the ambition to reduce our environmental footprint, but also in the way we support those who need it most.
Digital Performance Expert
(webanalytics expert)
#efficiency#marketing#digital#
In concrete terms, your daily life
- Focuses on the challenge of connecting the gaps between the user experience, IT performance, and the business goals & results.
- Conducts performance monitoring which helps business to assess and manage the performance of their front ends: website, home banking, apps, digital financial services subscription processes.
- Analyses the quality and quantity metrics to help take decisions.
- Manages external martech providers that support the role conducting webanalytics, A/B Testing and other digital tools (chatbots, click-to-call) implementations through tag managers.
- Conducts digital conformity checks, namely cookie policy rules and personal data consent through the bank’s front-end and lists needed tasks to be implemented by IT and external providers.
- Supports the digital communication team, making the bridge with external martech providers to allow an increasing digital conversion.
Missions are important, but the team and the work environment too!
Welcome to BNP Paribas Personal Finance Colombo’s Building, in Lisboa, where you will join Tribe Welcome Team, in the Marketing, B2B & B2C scope.
We are prepared to welcome you with an onboarding plan, with on-the-job training and networking.
What do we have to offer you?
This is a very important topic that we will look at together, taking into consideration your background and experience.
We highlight the following benefits:
- Flexible Benefits Platform (benefit+): The benefit+ includes benefits in areas such as protection, education, and well-being, and always include Health Insurance (extendable to family members) and Group Life Insurance
- Additional vacation days, up to 31 days, based on seniority and volunteer work
- Partnerships with thousands of entities that provide access to various advantages (tourism, food, hospitality, fashion, technology...)
- Personal Credit for employees, under advantageous conditions compared to the market
- Smart Working policy that aims to promote a flexible, autonomous, and responsible culture, contributing to well-being and job satisfaction
- 24-hour Support Line available in case of need for Psychological, Legal, Financial/Tax, and Psychosocial Support.
Are you the one we are looking for?
- Critical thinking and a strong analytical ability
- Ability to understand, explain and support change
- Ability to set up relevant performance indicators
- Digital Marketing and Martech tools, namely: web analytics, tag managers - google tools or Adobe experience cloud tools (preferably)
- Excel and SAS (preferably)
- IT knowledge - programing tags
- UX and customer journey approach
- English
If you have all this, a lot of desire, energy and good mood, then you are the one we are looking for ...
Please, send you CV in PDF, with the label “CV_FirstName_LastName”.
We look forward to your application!
Our commitments
BNP Paribas Personal Finance is an equal opportunity employer that is proud to provide equal employment opportunities to all job seekers. As a socially responsible company, we incorporate the principles of Diversity and Inclusion in our values and practices.
To achieve all our goals, we intend to attract, develop, and retain different profiles, assuming diversity as an enabler and differentiator of innovation, fundamental in our organization.
If you want to know more about our Company, Values and Projects, please follow this link.
What makes us proud as reference employer?
- Top Employer Portugal and Top Employer Europe certification, for the ninth consecutive year.
- 93% of our employees identify BNP Paribas as a company with "an inclusive management that supports all kinds of differences (age, origins, sexual orientation ...)”.
- 94% of employees identify with and benefit from the "Smart Working" policy, feeling comfortable in a hybrid work environment, and with the digital tools and workspaces available.
- 72% of our customers are promoters of our brand.
