We are looking for

Client Account Manager

Last update 23.06.2025

The Client Account Manager works closely with clients, relationship managers, client service managers, Compliance, Products, Client Implementation, Legal, Network Management and Operations to ensure client is on-boarded and operational queries are timely resolved. Client Account Manager will be reporting to Head of Global Custody Operations.

  • Core functions: Resolution of post trade queries on International Trade settlement / Corporate Action & Income processing / Tax related queries / Money transfers activity.
  • Handles internal / external clients’ enquiries and act as a single-point of contact for clients / fund managers who use our global custody services. 
  • Follow-up client activity - provide reporting and managing operational risk.
  • Communicate the issues and recommending solutions to clients.
  • Work in partnership with Client Service team for the preparation and delivery for the Service Review. Participate in the service review with the clients.
  • Comply with all regulations, policies and standards, contributing to an effective risk culture.
  • Provide support any regulatory, audit, review requirements.
  • Facilitate the completion of procedures and grant follow up of procedures that need to be revised, amended or validated.
  • Carries out any other assignments and provides back-up within the team which may include asset servicing and cash management activities 
  • Perform ad hoc tasks when required
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  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

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