Established in 2005, BNP Paribas India Solutions PVT LTD is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
IFSO MO - Static support team is part of over all MO function and Trade support team. Static team is responsible for maintaining SSI’s within database. Providing coverage to Middle office clients across various regions that includes AU, APAC, EMEA, and US.
The operational scope covers, New client Onboarding, Creation and maintenance of end to end static information of Client, Funds, Brokers and Custodian under multiple Middle office applications, Funds Decommission, High level investigation queries, Projects management, Market regulatory revisions and Change controls.
Job Title:
Assistant Manager
Date:
Department:
Middle Office – Static Data
Location:
Business Line / Function:
IFSO
Reports to:
(Direct)
Manager
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
The role exists to be part of Chennai Middle Office static team. The role is expected to support the trade support static data management. The role is expected to manage day to day BAU activities including verification of daily tasks, project deliverables that impacts BAU. The role is expected to ensure to adhere all the controls within the business.
Responsibilities
Direct Responsibilities
Ø An SME in performing various static setup activities across all in scope applications, clients and timezones
Ø Ensure KPIs and KRIs of the team are met and in line to SLA standards
Ø Ensure to support the team as an approver / validator as required in BAU activities
Ø Ensure the work allocation is driven with a well-defined framework to ensure the workload is spread across the team
Ø Ensure all BAU controls are diligently followed within the team
Ø Review of all existing controls on a periodical basis to adopt new controls / modify existing controls as required
Ø Ensure all critical controls viz, callback, cash SSI’s, DLP’s, checklist (not limited to) goes through a daily / periodical spot checks and any exceptions are dealt in an appropriate and timely manner
Ø Ensure the team is fully aware of the Risk and control framework that exists within the team by way of periodical refresher sessions, workshops, huddle etc
Ø Ensure any Incidents are reviewed and documented with the 5 WHY’s, root cause and PM’s
Ø Proactively take steps to determine Incident trends, near miss cases to mitigate any open risks
Ø Ensure eye to detail in managing various activities within the process
Ø Ensure to report on any Incidents / near miss cases to the Senior manager of the team on the day of discovery of the Incident
Ø Ensure senior managers are proactively updated across all critical topics covering process, people etc
Ø Ensure to follow the required Incident management timelines for raising an Incident, closure of the Incident
Ø Ensure to produce relevant MI with accurate and relevant details in line to the SLA requirements / spoke requirements for the governance meetings
Ø Proactive in managing risk and Incident management
Ø Act / Lead as a SPOC for audit and other assignments for the team
Ø Lead the pillar for process enhancements with a view to bring in operational efficiencies
Ø Develop a strong understanding of all upstream and downstream processes, systems and stakeholders involved
Ø Ensure effective communication to all the parties involved
Ø To follow escalation protocols to managers, senior stakeholders on all critical topics within the process
Ø Ensure the skill matrix and training plans are upto date for self and team.
Ø Ensure periodic review of procedures, checklist, SLA, BCP documents etc are carried out and changes incorporated as required
Ø Ensure to be a backup for the Senior managers of the team as required
Ø Willingness to take on other duties as assigned by the Senior managers
Ø Ensure to design and support the ERS plan for the team
Ø Ensure a well defined leave management process is in place and sufficient backups be created as required
Ø Ensure all mandatory trainings for self and team are tracked for completion ahead of the deadlines
Ø Ensure to monitor performance of the staffs, provide feedback on a periodical basis and where required have sufficient documentation
Ø Ensure to actively discuss on the Personal development plans for the staffs and to monitor the progress
Technical & Behavioral Competencies
Ø Overall understanding of the business model driven for an Asset manager / Asset owner clients
Ø Hands on experience in Static setup and referential activities for Asset Owner / Manager clients
Ø Strong product knowledge across Listed Securities, Money market, Derivatives, Collateral asset class including the relevant Swift messages viz, MT54X, MT3XX, MT202, MT210, MT103
Ø Zeal to learn new things
Ø Must be prepared to work in flexible timings viz, APAC, EMEA, Americas
Ø Excellent communication skills
Ø Someone who can lead by example
Ø Willingness to act as subject matter expert on behalf of the business when needed
Ø Collaborative mindset and an excellent team player with a zeal to lead the team where required
Ø Ability to influence decision making throughout various organizational levels
Ø Problem solving and problem resolution skills at a functional level
Ø Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc
Specific Qualifications (if required)
Ø Accounting/Finance/Economics or Financial Services Related Degree
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Adaptability
Ability to collaborate / Teamwork
Communication skills - oral & written
Attention to detail / rigor
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Ability to develop others & improve their skills
Ability to develop and adapt a process
Ability to set up relevant performance indicators
Analytical Ability
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 7 years
Other/Specific Qualifications (if required)
