Receive orders and instructions directly from clients
For certain products types, quote prices to clients
Ensure pre-trade due diligence checks
Ensure orders are properly executed and proceeded including but not limited to proper voice log, suitability & credit limit check
Capture executed deals in systems by cut-off time
Ensure accuracy of capture to avoid incidents and dealing errors

Client Marketing Support

Appropriate understanding of client portfolio, background and investment needs
Coordinate and follow-up with invitees for marketing events organized by BNP Paribas (“the Bank”)
Organize clients meetings with RMs
Prepare documentations for client portfolio reviews and valuation
Assist RMs to prepare meeting and presentation materials

Relationship Manager Support in Client Relationship Management

Support Relationship Manager in providing investment advisory to clients, which is to be in line with Bank's views on each class of assets and within client's suitability profile
Assist Relationship Manager to meet bank's target in terms of product placement (especially when there is a product promotion), new accounts (particularly for existing relationship) and loan utilization
Whenever possible, to identify opportunities to expand client assets.

Change Management Support

Provide feedback to relevant parties to meet front office needs
Ensure RMs are informed on a need-to-know basis of any changes impacting the work processes
Back up other MAs

Answer clients’ phone calls in a professional manner
Take care of queries from internal/ external parties
Assist managers in completing call reports
Assist managers in account opening and onboarding process
Assist in processing credit approvals, CAF review, credit review, investments and deposit transactions
Assist RMs to prepare internal and external meetings materials

Direct contribution to the Bank’s operational permanent control framework
Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
Comply with regulatory requirements. Most importantly, to observe FAA and SFA requirements in the discharge of duty as Senior MA and as an employee of the Bank.
Comply with internal guidelines
Responsible for reporting all incidents according to the Incident Management System