The role
An exciting opportunity for an experienced Senior Lettings Negotiator to join our expanding and successful Estate Agency team in Knightsbridge covering Knightsbridge, Belgravia, Mayfair & Chelsea (with opportunities to transact network wide). This opportunity would suit a self-starting, highly motivated, individual seeking a career changing opportunity. This role offers career progression and a chance to excel at the top end of the property industry. Working within a multi-disciplinary flagship office.
Responsibilities
• Accompany viewings with applicants whilst building rapport to maximise opportunities
• Deal with telephone and email enquiries from applicants and landlords
• Register enquiries and arranging appointments for both applicants and new landlord stock opportunities
• Negotiating lettings pro-actively and concisely
• Generate a targeted number of viewings per week
• Register new applicants
• Dealing with tenancy progression to ensure smooth transactions
• Clear understanding of current legislation
• Function well within a team environment to maximise opportunities for the team, office and wider business
• Engaging with and actively seeking new client opportunities
• Sell all company services strongly and ethically to generate new and repeat business
• Demonstrate a successful track record in meeting and exceeding targets
• Develop relationships and work closely with clients through meetings to secure future instructions/business
• Offer a first-class level of customer service at all times
• Proficient use of company systems and databases for cross referral opportunities
Person specification
Key Skill
• Excellent negotiating skills and rapport building skills
• Highly motivated to uncover new and untapped opportunities
• Pro-active positive attitude and engaging manner
• Lateral thinker
• Possess a composed manner in order to be able to work under pressure
• Good time management and ability to prioritise workloads
• Ability to meet deadlines
• Accuracy and attention to detail
• Excellent telephone manner and client facing skills
• Excellent communication skills - must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
• Confident manner with clients and the team
• Microsoft Office and Excel to a good level
• An understanding of confidentiality issues and the use of discretion
Experience
• Proven track record of working in PCL
• Proficient in the use of Word, Excel & PowerPoint
• Previous negotiation experience
• Previous experience of working to deadlines
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
