Siebel Integrations

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.

Within BNP Paribas Group IT, the filiere “FORTIS” oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain “Service Offering DevOps”, which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project.

BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers’ expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic

Job Title:

Integrator for Siebel

Date:

Mar 2025

Department:

ITGP

Location:

Chennai/Mumbai

Business Line / Function:

BNPP FORTIS

Reports to:

(Direct)

ISPL ITG 

Grade: 

(if applicable)

(Functional)

ITGP/FORTIS

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

The IT Integrator assembles different IT components in order to create an integrated solution.
Components can consist of software built in-house, software packages, hardware, network and hybrid IT installations.

Responsibilities

Direct Responsibilities

The IT integrator delivers – or assists in the delivery of

• the technical integration plan / action list
• the technical documents concerning the integration
• the assembly package to be deployed.

The IT integrator provides

• technical support during integration and assembly testing
• assistance during the development and test environment setup

The IT integrator challenges and optimizes

• architectural choices and technical decisions
• the deployment plan of the solution and its associated deliverables

The IT integrator communicates

• status reports and issues

integration decisions and impacts to all stakeholders

Technical & Behavioral Competencies (Mandatory)

Mandatory:

• Good practical knowledge of the production environment, both in terms of hardware and software.
• Good technical knowledge of the specific environment(s), like mainframe, distributed, web, etc 
• Knowledge of architecture rules and standards.
• Knowledge of development languages (depending on technical context) - useful for architecture challenging and technical support
• Must have end to end implementation knowledge of at least two Siebel upgrades including the latest versions IP24 or IP25.
• Should have strong knowledge on Siebel Architecture of IP24 and latest versions.
• Hands on experience on troubleshooting the performance issues.
• Should be able to support both Production and Non-Production environments.
• Hands-on experience of working on Linux platforms.
• Should have strong knowledge on email module including the setup of inbound and outbound mails with the exchange server.

Preferable:

• Strong knowledge on Siebel Migration Application for the code deployments from DR to RR environments, performing RR cleanup and other maintenance of Workspaces.
• Knowledge of Siebel in the Cloud
• Experience on Siebel file system partitioning and file system cleanup activities.
• Working on the Disaster Recovery activities.
• Hands-on experience of configuring JMS queues in Siebel.
• Experience of the incident management tool - Service now.
• Hands-on experience on shell scripting to automate various monitoring and support activities.

Specific Qualifications (if required)

·       Agile environment.

·       Follows the Customer processes for projects, incident and change management.  

·       Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. 

·       Motivated self-starter, process-oriented with high attention to detail 

·       Quick self-starter, pro-active attitude. 

·       Good communication skills, Good analytical and synthesis skills. 

·       Autonomy, commitment and perseverance. 

·       Ability to work in a dynamic and multicultural environment. 

·       Flexibility (in peak periods extra efforts may be required). 

·       Open minded and show flexibility in self-learning new technologies/tools. 

·       You are customer minded and can translate technical issues into non-technical explanations.

·       You are always conscious about continuity of services.

·       You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.

·       Client-oriented, analytical, initiative oriented and able to work independently.

·       Be flexible and ready to provide support outside of Business hours (on-call).

·       Able to take additional responsibility. 

·       Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Adaptability

Active listening

Communication skills - oral & written

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process 

Ability to inspire others & generate people's commitment

Ability to develop others & improve their skills

Analytical Ability

Ability to understand, explain and support change

Education Level: 

 Choose an item.

Experience Level

At least 5 years

Other/Specific Qualifications (if required)