About the job
The QDI team has been delivering high-quality data engineering and data intelligence work. To further enhance its impact, a new product management role is proposed. This role will serve as a bridge between technical functions and business users, gathering feedback, articulating needs, and driving actionable items for QDI implementation.
Your Main Activities Are
Client Experience (CX) enhancement:
- Collate feedback from end-users on the QDI tools and its features
- Translate collected feedback into actionable items for implementation
- Drive the development of curated content from a user experience perspective, starting with the client angle (e.g., accessing client specific dashboards directly from CRM)
Product development and UX Design:
- Improve the user-interface of the QDI portal to enable faster access of relevant dashboards
- Develop a data catalogue with standardized fields across all data sources and dashboards
- Standardize graphic content and establish best practices, such as: developing tags for curated content to facilitate easy discovery and implementing buttons for data status (e.g., last refresh, incident status) and permissions (e.g., pointing to data source guide or the permission bot)
User Communication & Stakeholder Management:
- Create a news feed for developments and releases, including a quarterly newsletter
- Assist with preparing management presentations
- Help establish a common format for fortnightly meetings and prepare for steerco meetings
Profile and Skills to Success
- Master's in Computer Engineering or Design or anything else relevant
- Human-Computer Interaction (HCI) principles: Understanding how humans interact with digital products and systems is crucial for designing intuitive and user-friendly interfaces
- Visual design principles: Knowledge of color theory, typography, and composition to create visually appealing and consistent designs
- Frontend basic knowledge - foundational understanding of HTML, CSS and Javascript - Basic python and SQL
The ideal candidate should have technical expertise, passion for UX, and strong consulting / project management skills. They should also be curious, creative, organized, and methodical
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
