About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

CIB IT Production is Application & Production Support (APS) department, which is created within the IT Organization in BNPP ISPL.

CIB IT Production's mandate is to manage daily APS requests with a proximity support for specific processes needing high expertise.

ITIP is one of core department function in CIB IT Production where it specializes in IT Infrastructure support for all end users in BNPP.

Job Title:

Manager

Date:

09/06/2022

Department:

CIB Production

Location:

Mumbai

Business Line / Function:

ITIP / Customer / Hardware Asset Management

Reports to:

(Direct)

Vignesh BABU

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

4

Directorship / Registration:

NA

Position Purpose

This position is for the role of Manager in IT Infrastructure & Production under Hardware Asset Management.

HAM Manager is briefly responsible of all the hardware assets in the organisation and who as well leads the team of 10+ staff across the Bank.

He is in charge of all the hardware asset related transactions in the bank and monitor the same with no error & have everything in control.

HAM Manager participates in various audits across the year for asset management related area.

Responsibilities

Direct Responsibilities

Responsible for Hardware Asset Management Services, Managing IT infrastructure asset management team with the Objective of ensuring optimum services across the organization. Responsibility also include 2nd Level support for new branch/expansion of IT Infrastructure setup and support. Technical coordination with the vendors and provide assistance to ITIP team on various initiatives.

  • Track all IT assets throughout its lifecycle.
  • Maintain Asset Records pertaining to Installations, Movements.
    • Maintaining the track of Assets (Desktops, Laptops, Printers, IP Phones and Other IT Assets)
    • Tracking IMAC calls and update the same in Asset Tool
    • Update of Inward / Outward Excel sheet
  • Work with other IT Support team members & Suppliers on Hardware Replacement
  • Preparing reports as and when required (MIS Reporting)
    • Generation of monthly Hardware Inventory Reports
    • Generation of weekly Asset Control Matrix
  • Tracking of the entire asset across organization with actual business owner tagged at all times.
  • Manage Hardware Asset Management
    • Physical Assets Verification activity.
    • Disposal of assets as on when required
    • Stores re-arrangement on regular basis
    • Handling stores and stores activity efficiently
  • Ability to learn fast, Good Analytical skills.
    • Co-ordination with Users / Technical towers / Stake holders / Vendors – via Phone or Mails (Good Communication)
    • Providing support to customers on any asset related queries
    • Coordination and Movement of Assets to and from other locations.
  • Fixed Asset Reconciliation Annually with Finance records.

Contributing Responsibilities

  • Responsible for attracting, retaining and growing a competent and professional IT team,
    • Ensures appropriate training and development interventions.
    • Conducts timely and transparent appraisals as per BNPP framework.
    • Actively manages vertical and horizontal career development of team.
    • Supervise PAN India Hardware Asset Management Team.

Technical & Behavioral Competencies

  • Excellent analytical skills.
  • Strong relationship management skills.
  • Strong management, project management, leadership skills and excellent complex problem solving skills.
  • Strong writing, communication and presentation skills to audiences of different sizes and levels of seniority.
  • Must be self-motivated and show initiative in different circumstances and under pressure.
  • Must be team-oriented and show ability to work well under pressure.
  • Flexibility in working outside of your responsibilities and areas of expertise.
  • Multitasking ability.
  • Solid experience in various domains of solutions delivery (BFSI systems) and service delivery (server, network infrastructure and information system security etc.) is preferred.
  • Basic Knowledge and clear understanding of IT infrastructure.
  • Good management, coaching and staff development skills.

Specific Qualifications (if required)

  • A minimum 12 years’ experience along with at least 4 years in leadership role.
  • Minimum of 3 years’ experience in HAM[Hardware Asset Management] project management
  • The individual will be required to have knowledge & understanding of various service / regulatory standards, work processes & procedures such as ITIL, ISO, Project management etc.

        

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Communication skills - oral & written

Ability to deliver / Results driven

Critical thinking

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to develop and adapt a process

Ability to understand, explain and support change

Analytical Ability

Ability to anticipate business / strategic evolution

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 12 years

Other/Specific Qualifications (if required)

ITIL Certification

               

NA

Primary Location
IN-MH-Mumbai
Job Type
Standard / Permanent
Job
INFORMATION TECHNOLOGY
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 12 years
Schedule
Full-time
Reference
CIB006860


Discover the different professions within BNP Paribas: IT, Tech and Data

BNP Paribas is not just a financial services group. We’re also a tech company. Information systems, data and tools are central to our DNA, and offer a very broad range of career opportunities!

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?

BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...

  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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