About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
The Datacenter team is responsible for supervising, monitoring and developing the Datacenter, Infrastructure and Telecommunication of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Telecom Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management.
Job Title:
Manager - Datacenter
Date:
Dec 2024
Department:
ITIP– Telecom & Datacenter
Location:
Infinity, Mumbai
Business Line / Function:
Reports to:
(Direct)
Head – Datacenter
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
Datacentre team is responsible to select/build/ Manage Datacentres and operate datacentre services for BNP Paribas in India region. Datacentre being in the centre of IT Services to deliver IT solutions to our business, timely delivery of our services is critical to success of BNP Business in India. Datacentre Manager position is created within India IT Infra & Production department to oversee delivery of Datacentre services to our internal clients while working with all vendors for external datacentres or facility and building management team for internal datacentres/technical rooms. Datacentre Manager also would help to produce various reports and metrics to show that Datacentre Services are delivering all services according the agreed SLA/OLA. This position will also help to improve customer satisfaction by collaborative and communicating with all parties to improve areas and process that need to improve to our quality and timely service delivery. Datacentre Manager will report to Head of Network & Datacentre in India.
Responsibilities - Technical & Behavioral Competencies
- Datacentre Infrastructure Management
- Design and build new Datacentres according to BNP standards. Gather internal team requirements and translate into actual space and power requirement for Datacentres.
- Provide advice to India IT Management and collaborate with Regional/ Global Datacentre Manager to understand latest global standards and directions to implement it in India.
- Standardize India Datacentre Services across all facilities.
- Review and revise of all policies and procedures being used in India Datacentre Management
- Support/contribute all audits related to Datacentre
- Contribute for dashboard reporting.
- Availability and Capacity Management
- Procurement: Contribute to RFPs, bid proposals, contracts, scope of work reports, and other documentation for Datacentre Projects and associated efforts.
- Be a strong advocate of Datacentre policy, procedure and standards to make sure that Datacentres in India are designed to meet local regulatory requirements and BNP global audit and security standards.
- Able to demonstrate the ability to undertake the above responsibilities
- Has expert knowledge of various Datacentre facilities (UPS, Generator, Fire Suppression, CCTV, CRAC) and Services
- Has knowhow of regulatory requirements related to Datacentres in India
- Has working knowledge in designing and delivering Datacentre services
- Has experience in leading technical staff to deliver various Datacentre services
- Good knowledge and understanding of domestic Datacentre trends and scenario
- Cabling installation and troubleshooting
- Excellent written and verbal communication skills
- Able to work under pressure and meet deadlines.
- Able to demonstrate a high degree of flexibility including shift and out of hours working.
- Demonstrate a positive, diverse and inclusive attitude that fosters excellent service and Business satisfaction.
- Excellent organisational skills
- Expert knowledge of ITIL disciplines
- Good team and relationship builder with excellent communication skills at all levels
- Excellent documentation skills
Expected profile:
- Minimum 10 years working experience in the Datacentre Field, preferably in BFSI domain
- Minimum 5 years of experience in designing and delivering service for Datacentres
- Must have managed multiple datacentre migration projects
- Certified in Datacentre Design (either CDCDP or similar)
- Demonstrate leadership experience with large, complex programmes, and deeply technical global expert.
- Seasoned technology leader with rich experience of leading engineering teams.
Specific Qualifications (if required)
· B.E or Equivalent
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Communication skills - oral & written
Creativity & Innovation / Problem solving
Attention to detail / rigor
Transversal Skills: (Please select up to 5 skills)
Analytical Ability
Ability to understand, explain and support change
Ability to manage a project
Ability to set up relevant performance indicators
Ability to develop and leverage networks
Education Level:
Choose an item.
Experience Level
Choose an item.
Other/Specific Qualifications (if required)
· Bachelor Degree or equivalent
· At least 10 years
