The role
As a member of the South Kensington Residential office you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team.
The role is required predominantly on Saturdays only.
Key deliverables
• Answering the phone, speaking with clients who visit the branch
• Registering applicants
• Keeping window cards/brochure displays/office systems up-to-date
• Maintaining client files and the Residential client database
• Booking viewings and market appraisals
• Accompanying viewings as required
• Providing viewing feedback to landlords
• Any other ad hoc duties required
Person specification
• Similar experience is not essential but would be preferred
• Experience in a customer facing role in an environment offering excellent levels of service to high end clientele.
• Professional approach and trustworthy
• Excellent communication skills both over the telephone and in person
• Ability to establish and maintain effective working relationships with colleagues and clients
• Good organisational and co-ordination skills
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
