Product Specialist

What is this position about?

IS product specialist is expected to function as product owner, providing service to external/internal clients.  The role is also responsible for providing adequate support to project, including but not limited to below responsibilities. 

Direct Responsibilities:

Handle orders and deals for investment products, include and not limited to cash equity, mutual fund, fixed income and structured products.

Product Specialist will handle execution of various investment products for WM. The role will maintain and perform inventory / data warehousing for WM. Product specialist will perform product life cycle management and produce relevant reports

Note: The above-mentioned duties can also be carried out in new ways of working model (Work-from-Home), subject to compliant to the Group’s Flexi Working Guideline. 

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

• Front Office support

1. Handle orders and deals for investment products, include and not limited to cash equity, mutual fund, fixed income and structured products.
2. Respond to enquiry of product information, price quotation and order status. 
3. Prepare product marketing materials and review related product document.
4. Conduct WM portfolio analysis and provide advice for necessary action. 
5. Track product performance and follow up recommended products and propose investment solutions
6. Familiarized with external regulations and internal guidelines/procedures; ensure trades/products are done in accordance with internal rules and external regulations. 
7. Participate in system enhancement projects and suggest efficient business process.      

• Internal Support Function

1. Contribute to new product development initiatives as required
2. Provide internal training 
3. Maintain internal procedures, policies, and operational guidelines.
4. Maintain good lines of communication with regional wealth planning services.
5. Support RMs’ objectives regarding increase of AUM /NNC/ sales target by ensuring independent and objective advice to clients.

• Solicitation, explanation of product terms of products

1. Provides a high level of communication and customer service to sales professionals and their clients.

• Execution and Transactions Processing

1. Receive orders and instructions directly from RMs / MAs. (in some case may involve conf call with external clients)
2. For certain product types, quote prices to clients.
3. Ensure pre-trade due diligence checks.
4. Ensure orders are properly executed and proceeded including but not limited to proper voice log, suitability & credit limit check.
5. Capture executed deals in systems by cut-off time.
6. Ensure accuracy of capture to avoid incidents and dealing errors.

• Administrative Support

1. Answer clients’ phone calls in a professional manner.
2. Take care of queries from internal/external parties. 
3. Joint call with RMs on request
4. Assist managers in completing/compiling call reports.
5. Assist RMs to prepare internal and external meetings materials.

• Control Aspect

1. Direct contribution to the Bank’s operational permanent control framework
2. Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan 
3. Comply with regulatory requirements.  
4. Comply with internal guidelines.
5. Responsible for escalating all incidents / complaints according to relevant policies.

What is required for you to succeed?

• Client-focused with good communication skills
• In depth knowledge of legal and tax regulatory framework, local situations or international development
• Professional knowledge and experience in understanding product, client wealth circumstances, geographical dispersal, structures, and potential needs and plans.
• Mature personality, Inter-personal skills, sensitivity and communications skills for meeting with clients and prospects, particularly with key clients
• Integrity in safeguarding the Bank and in protecting client privacy and interest. 
• Capability to work under pressure, hard-working, patience, pleasant and good team spirit

Required education/certification/licenses

1. University degree or higher, preferably in, finance, or a related field.
2. 10 years of relevant working experience in transactional product finance and banking industry
3. Must fulfill the fit and proper criteria of relevant regulators, e.g license requirement.

REGULATORY REQUIREMENTS:

• Basic Test on Financial Markets and Professional Ethics
• Qualification of Trust enterprise associated persons: proficiency test for trust operations personnel or equivalent (e.g. having passed the examination for associated persons of securities investment trust and consulting enterprises given by an organization commissioned by the Securities Investment Trust and Consulting Association, and having passed the examination on trust laws and regulations given by the Trust Association or a financial training institution recognized by it).
• Qualification of sale of offshore funds, i.e. the qualifications set out in the Rules Governing Responsible Persons and Associated Persons of Securities Investment Trust and Consulting Enterprises.