Head of Central KYC Hub

• The KYC Platform Team Manager is responsible for ensuring that services provided by the Shared Service Centre (SSC) meet the Service Level Agreements (SLAs). The Team Managers contributes to protect BNP Paribas against reputational, Anti-Money Laundering (AML/CFT) and fraud risks, and works closely with the Business and Coverage to understand the (corporate) clients and with Compliance to ensure it provides all Regulators requirements

• Management of the Central KYC Hub team: Business group Coordinators (BG2C), Business group analysts (BGA) and Senior KYC Officers (Skyco) for all strategic clients Corporate and Institutional Banking (CIB) and CPBS (Domestic market)
• Ensure the progressive ramp up of the Business Group 
• Develop, Coordinate and execute trainings
• Identify levers of enhancements (process, IT, RBA) to progressively reach the target service level
• Prod monitoring and KPI’s

• At least 4 years’ experience as Team leader/Team Manager
• Knowledge and experience managing corporate clients
• Master´s Degree in Business Management, Law or equivalent
• Excellent communication skills and fluency in English, both oral and written
• Ability to manage large operational team and managers
• Ability to manage cross-border stakeholders 
• Capacity to deal with client service
• Good knowledge of KYC 
• Proactive, solutions driven and focus on results

#LI-Hybrid 

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.