Alice joined BNL Group in 2012. She first worked in customer satisfaction team and like Lean &...
The banking jobs : Agile Coach
Adapting to and taking advantage of rapid change requires a tremendous amount of agility. In other words, banks need to continually make the services they offer more innovative, anticipate future trends. This means banks must reorganize, form cross-functional teams, quickly set up and launch collaborative projects and, most of all, put clients at the heart of everything they do by prioritizing service and product quality above all else.How can banks bring about this revolution? With an agile coach who supports the organization in its transition towards greater agility.
After 17 years at BGL BNP Paribas in Luxembourg, Christophe Bongartz, Agile Coach, works as a team with 3 other coaches. For him, agility is a way to meet two challenges : adapt quickly and continuously to the demands of our customers and give autonomy to small teams of 5 to 9 people to enable them to meet their challenges. Portrait of a new job in less than two minutes!
“ I am sometimes trainer, sometimes expert adviser, sometimes mentor, sometimes facilitator, sometimes coach. Everything depends on the situation ! ”
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Ludan Stoecklé became interested in Artificial Intelligence (AI) while a student at INSA Lyon....