Position Purpose
Global Markets IT Application Support offers business-aligned production services to support the Global Markets businesses. These services include maintaining and enhancing the availability, integrity, performance, and capacity of the Global Markets technology platforms, as well as establishing and developing governance for process and technology standards.
Support Analyst Role for Internal Market Data, Referential, and Grid Computing Applications:
- Provide support and enhancements for internal market data, referential, and grid computing applications that are crucial for trading, middle office, and back-office functions.
- Act as the first level of support for equities and derivatives pricing systems.
- Conduct business analysis, maintenance, and enhancements, including capturing business requirements, performing gap and impact analysis, producing functional specifications, defining test strategies, and ensuring delivery to production.
Key Responsibilities
- Ensure high system availability through continuous monitoring of operations and performance.
- Investigate daily production issues, identify root causes, and collaborate with relevant stakeholders to resolve them. Keep clients informed of progress in a timely manner.
- Conduct functional and technical analysis of business requirements for new features and enhancements.
- Perform system Quality Assurance Testing, assist with User Acceptance Testing, and execute production deployment.
- Document system and process functionalities and technical details comprehensively.
- Adhere to BNPP internal standards for incident, problem, and change management.
- Participate in the support roster, including shift duties, weekend work, and holiday coverage as required.
Competencies (Technical / Behavioral)
Technical and Functional Skills:
- Hands on experience in Python and SQL
- Knowledge of Go, Java and Rust is desirable.
- Hands on experience in Linux / Unix.
- Familiarity with DevOps and monitoring systems such as Ansible, Jenkins, Grafana, Prometheus, and OpenSearch.
- Strong problem-solving skills.
- Knowledge of Equities and Derivative products.
- Effective project management capabilities.
- Quick learner, able to rapidly adapt to new technologies and languages.
Soft and Interpersonal Skills:
- Working experience in a fast-paced trading floor environment.
- Highly motivated self-starter with the ability to work independently.
- Good communication skills, both written and verbal.
- Deeply committed to client satisfaction and focused on meeting their needs.
- Collaborative team player who contributes positively to team dynamics.
Specific Qualifications:
- Preferably, up to 5 years of experience in the finance industry
- Preferably an engineering graduate.
- Strong knowledge of equity and derivative products.
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
