The role
Working with a team across the country, managing and assisting with the management of properties for one of our larger clients.
The individual is to take immediate responsibility and ownership of managing their own portfolio, which will include a range of rural and commercial sites, (tenanted and vacant sites) mainly across the South West of England and South Wales.
The job will require liaison with the full complement of colleagues across the business lines such as agency, lease advisory, building consultancy and the rural teams. However the successful candidate will be expected to cover all aspects of site management as there is no separate PM/FM allocation. Therefore having good understanding and experience in H&S and Compliance is essential.
Management of the sites will include regular site inspections scheduled on a risk based frequency. The successful candidate will be expected to manage their own diary, ensuing that inspections are scheduled in a timely manner in line with KPIs. In addition, management of works identified during inspections as well as engagement with stakeholders and the client’s supply chain.
The successful candidate will have access to an office base in one of our regional hubs and will be expected to attend face-to-face meetings several times per month, but the role is a mix of office/home/site based work.
Key deliverables
• Taking responsibility for their own sites
• Providing high quality Property Management services
• Liaising with the clients, their solicitors, stakeholders and tenants on a daily basis
• Assisting with preparation of reports for client meetings
• Identifying and undertaking asset management initiatives under supervision
• Advising the client in respect of tenancy applications and liaising with the relevant teams to ensure the licence process is followed
• Instructing and liaising with building consultants, rural teams and the client’s supply chain in respect of repairs and planned maintenance programmes
• Carrying out regular property inspections on a risk based frequency
• Management of Lease / Tenancy Schedules
• Management of income arrears and recovery (supported by a dedicated credit controller), invoice approvals, setting up new properties, maintaining the property database, updating the Operational Support Team and Tramps, etc
• Preparing revenue budgets and quarterly forecast reporting with the support of a qualified accountant and finance department assistance
• Facilitating tenant meetings with strong occupier engagement skills
• Due diligence for acquisition and disposals
• Attendance at team and department meetings
Essential qualifications & experience
• Strong experience within a commercial property management department is essential
• Some rural estate management would be beneficial
• Good L&T knowledge essential
• Good understanding of H&S & Compliance essential
• Full clean driving licence and access to a car is non negotiable as the role involves regular site visits
• Good working knowledge of Excel, Word, and Outlook, Teams and other Microsoft applications
• Being technologically aware/savvy and able to deal with a range of systems/processes/mobile applications
• Proven experience of direct reporting to property management clients
• The ability to multi-task and deal with multiple and potentially conflicting objectives and deadlines
• Managing lease events, rent reviews and expiries
• Making recommendations on site and tenant matters
• Property Management Accounting knowledge
Desirable qualifications
• Degree level qualification
• RICS qualified preferred
• Previous use of Tramps beneficial, as well as strong understanding of IT and H&S Compliance systems and programmes.
• Previous involvement with management of rural estates would be beneficial but not essential as training can be provided.
Key skills/competencies
• Excellent written and verbal communication, with a high level of attention to detail
• Pro-active “can do” approach – a good team worker
• Client facing and committed
• Confident in ability to work autonomously – uses initiative / self starter
• Excellent time management, organisational and prioritisation skills
• Professional and presentable
• Enthusiastic, reliable, flexible and friendly
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
