About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
CIB IT Production is Application & Production Support (Infra) department, which is created within the IT Organization in BNPP ISPL.
CIB IT Production's - HAM mandate is to manage daily End User requests with asset support for specific processes needing high expertise.
HAM is one of core department function in CIB IT Production where it specializes in IT Infrastructure Asset support for all end users in BNPP.
Job Title:
Sr Lead - HAM
Date:
14th Oct 2024
Department:
ITIP
Location:
Bangalore
Business Line / Function:
Reports to:
(Direct)
Sangeetha Balu
Grade:
(if applicable)
(Functional)
Sangeetha Balu
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
This position is for the role of Sr. Lead in IT Infrastructure & Production under Hardware Asset Management.
HAM Kead is briefly responsible of all the hardware assets in Bangalore location.
He is in charge of all the hardware asset related transactions in the bank and monitor the same with no error or have everything in control for Bangalore location.
HAM Manager participates various audits across the year for asset management related area.
Responsibilities
Direct Responsibilities
Responsible for Hardware Asset Management Services, Managing IT infrastructure asset management team with the Objective of ensuring optimum services across the organization. Technical coordination with the vendors and provide assistance to BNPP Management team on various initiatives.
· Track all IT assets throughout its lifecycle.
· Maintain Asset Records pertaining to Installations, Movements.
o Maintaining the track of Assets (Desktops, Laptops, Printers, IP Phones and Other IT Assets)
o Tracking IMAC calls and update the same in Asset Tool
o Update of Inward / Outward Excel sheet
· Work with other IT Support team members & Suppliers on Hardware Replacement
· Preparing reports as and when required (MIS Reporting)
o Generation of monthly Hardware Inventory Reports
o Generation of weekly Asset Control Matrix
· Tracking of the entire asset across organization with actual business owner tagged at all times.
· Manage Hardware Asset Management
o Physical Assets Verification activity.
o Disposal of assets as on when required
o Stores re-arrangement on regular basis
o Handling stores and stores activity efficiently
· Ability to learn fast, Good Analytical skills.
o Co-ordination with Users / Technical towers / Stake holders / Vendors – via Phone or Mails (Good Communication)
o Providing support to customers on any asset related queries
o Coordination and Movement of Assets to and from other locations.
Fixed Asset Reconciliation Annually with Finance records.
Contributing Responsibilities
- Responsible for attracting, retaining and growing a competent and professional IT team,
- Ensures appropriate training and development interventions.
- Conducts timely and transparent appraisals as per BNPP framework.
- Actively manages vertical and horizontal career development of team.
- Supervise PAN India Hardware Asset Management Team.
Technical & Behavioral Competencies
- Excellent analytical skills.
- Strong relationship management skills.
- Strong management, project management, leadership skills and excellent complex problem solving skills.
- Strong writing, communication and presentation skills to audiences of different sizes and levels of seniority.
- Must be self-motivated and show initiative in different circumstances and under pressure.
- Must be team-oriented and show ability to work well under pressure.
- Flexibility in working outside of your responsibilities and areas of expertise.
- Multitasking ability.
- Solid experience in various domains of solutions delivery (BFSI systems) and service delivery (server, network infrastructure and information system security etc.) is preferred.
- Basic Knowledge and clear understanding of IT infrastructure on desktops/Thin Clients/Servers/networks.
- Ability to comprehend customer’s technology needs.
- In-depth understanding of the linkage between financial services, Information Technology and business value.
- Ability to develop solid business cases for implementing business enablement project.
- Excellent customer orientation and strong relationship management skill.
- Good management, coaching and staff development skills.
- Creative and analytical ability in problem resolution and Decision making skill.
- Excellent verbal and written English communication and presentation skill.
- The individual will be required to travel and work at various BNP Paribas locations in order to fulfil their duties as part of the IT team.
Specific Qualifications (if required)
- Minimum of 5 years’ experience in HAM[Hardware Asset Management] project management
The individual will be required to have knowledge & understanding of various service / regulatory standards, work processes & procedures such as ITIL, ISO, Project management etc.
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Decision Making
Critical thinking
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Ability to manage a project
Ability to inspire others & generate people's commitment
Analytical Ability
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Education Level:
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Experience Level
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Other/Specific Qualifications (if required)
