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Rates Payment Administrator (15 month FTC, Maternity Cover)

Contrat

CDD (Fixed Term Contract)

Horaires

Temps plein

Métier

Expertise Financière et Technique

Marque

Localisation

Birmingham, Angleterre, Royaume-Uni

Postuler (REF: BHM720)

Mise à jour le 04.09.2024

The Role

We are looking for a candidate with who is currently in a Property Administrator or Estate Technician role looking for a change, or a recent graduate. We are a busy, growing department offering great opportunities to learn and progress.

The successful candidate will work with account and senior account managers to deliver our business rates management service to national clients.

We are looking for a hardworking, enthusiastic and reliable individual who will often be the first point of contact for clients, colleagues and stakeholders. You will therefore need to have strong communication and people skills and be able to work as part of a team. Organisation skills and the ability to prioritise will also be important.

Key Deliverables

• Support delivery of business rates service to clients

• Work collaboratively with national team, playing a key role in supporting service delivery

• Ensure portfolio movement is actioned appropriately and within required timescales

• Obtain information from clients/stakeholders and respond to queries

• Provide internal updates to colleagues and management

• Review and follow up queries with billing authorities, valuation office agency/Scottish assessor, clients, colleagues and other stakeholders

• Proactively monitor, reconcile and maintain portfolio information within specialist rating software

• Effective and efficient administration relating to business rates

• Prioritisation of incoming workload and ability to manage deadlines and key dates

Responsibilities

Clients and Business Development:

• Actively engage with clients, colleagues and other stakeholders regularly

• Delivery of efficient, quality service to clients

• Can work under pressure and to deadlines

People:

• Works well in team environment and has good people skills

• Able to understand the importance of their role in overall service delivery

Systems and Process:

• Follows processes in line with internal procedures and expectations

• Attention to detail and ability to keep accurate records

• Accurate and timely execution of duties

• Proactive and organised in approach to information and system maintenance

Person Specification

Essential qualifications/experience:

• A level, ideally Maths and English

Desirable qualifications/experience:

• University degree

• Previous property experience

• Understanding of business rates or previous experience in this field

• Power BI and/or other BI/MI software

Essential skills/experience:

• Good literacy and numeracy skills

• Proficient in the use of MS Word and Excel

• Good interpersonal skills

• Excellent planning and organisational skills

• Ability to prioritise and manage workload effectively

• Self-motivated and able to work unsupervised

We are proud to offer award-winning benefits to support and reward our employees:

Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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