Support the COO / COO Office in delivering key transformation initiatives and/or local/regional projects with a focus on:
- Industrialization / digitalization initiatives
- Process efficiency
- Dashboard / KPIs
- CSR (upon request of the CSR committee)
Direct Responsibilities
1. Process efficiency review:
- Engage local stakeholders to define key priorities.
- Understand the existing process.
- Recommend the target process.
- Steer and monitor the implementation.
- Liaise with regional stakeholders to have visibility on best practice around APAC.
2. Industrialization / digitalization initiatives:
- Diagnosis of current state.
- Identify opportunities.
- Build a business case.
- Steer and monitor the implementation.
- Liaise with regional stakeholders to have visibility on best practice around APAC.
3. Dashboard/KPIs (KPI dashboard of volume, Local regulatory reporting and ad-hoc dashboard):
- Propose a list of KPIs to be produced and monitored.
- Liaise with relevant stakeholders for the production of the defined KPIs.
- Propose a dashboard format and implement.
- Recommend a governance.
4. Project tasks
- Prepare project documents such as project plan, project governance, meeting presentation and meeting minutes.
- Organize meetings related to project with local and regional stakeholders.
- Follow up with project action items.
5. SPOC of Local regulatory reporting (LRR) and Personal data protection
- Act as SPOC for Local regulatory reporting (LRR) and personal data protection.
- Maintain and control LRR inventory.
- Monitor submission status of LRR report.
- Coordinate with Local stakeholder and Fresh Team to automate the existing and new report.
- Prepare presentation for local and regional steering committee.
* Support any other projects, SOP/Modus operandi update, ad-hoc request for analytic report, change initiatives and other tasks at the request of the COO / Head of COO Office.
Contributing Responsibilities
- Support on some local IT initiatives (particularly interacting with IT, vendor and users to ensure overall coordination of the deliverables)
- Support CSR committee upon request
Competencies (Technical / Behavioral)
* Degree holder in Banking, Finance, Foreign Trade Economics or equivalent.
* Good working experience in dynamic/ international environment for 2-3 years is preferred.
* Mastering of Microsoft Office applications.
* Fluent in English and Vietnamese.
* Strong interpersonal skills and data analysis skills.
* Ability to adapt to a multicultural environment.
