Production Security - Operational Security Engineer

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business Line / Function: 

BNL's Information Technology (IT) Area is a partner of the bank and the companies of the BNL BC Group for the digital evolution of operational and business models through the design, planning and implementation of distinctive, reliable and sustainable technological solutions.  

IT Production Unit reports functionally to the ITG (Informatique Technologies Groupe) department of the parent company, is functionally responsible for the IT structures of the companies of the BNL BC Group and coordinates the IT community of the BNPP Group in Italy, with the aim of obtaining all possible synergies of purpose, ensure full operational consistency and enable the digital transformation of our Group. As part of IT Production BNL, Application Production is responsible for supporting the IT production applications for BNL. 

BNL Production Security activities are critical and highly visible, serving a population of over 11000 users. 

BNL Production Security has a roadmap to ensure security while reducing support time. Therefore, BNL Production Security is hiring experienced IT professionals who are open minded, willing to learn and to be part of the transformation roadmap. 

Job Title: 

OPERATIONAL SECURITY ENGINEER 

Date: 

Jan 2024 

Department: 

ITGP 

Location: 

Chennai 

Business Line / Function: 

Group Functions 

Reports to: 

(Direct) 

ISPL ITG OPS 

Grade:  

(if applicable) 

(Functional) 

BNP PARIBAS BNL CTO 

Number of Direct Reports: 

Directorship / Registration: 

NA 

Position Purpose 

Leveraging BNL and BNP Paribas Paris teams’ expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. 

As part of strengthening the protection of its IT systems and the implementation of its Cyber Security 

programme, BNL and the BNP Paribas Group implements and operates a number of security solutions. 

The main duties of the Operational Security Engineer are: 

·       Carrying out operations supported by the security solutions 

·       Operating the IAM security solutions in functional and/or technical terms 

·       Supporting Patching and AV operations 

·       Providing help and support to users 

The team’s scope will be expanded in the future beyond the first set of described activities. The team is also expected to work closely with their BNL and BNP Paribas colleagues to integrate new technologies, especially related to the new generation BNP Paribas Cloud and DevOps methods & toolchains. 

Responsibilities 

Direct Responsibilities

·       For IAM and Patching AV scope, take care of: 

o   Incidents 

o   Requests 

o   Changes 

·       Ensure that SLA targets are met for above activities 

·       Handover to Italian teams if knowledge and skills are not available in ISPL 

·       Coordinate closely with Rome IT Production Security Team and all other BNL BNP Paribas IT teams (Incident coordination, Security, Infrastructure, Development teams, etc.) 

Contributing Responsibilities

·       Contribute to the knowledge transfer with BNL Production Security team 

·       Contribute to the definition of procedures and processes necessary for the team 

·       Help build team spirit and integrate into BNL BNP Paribas culture 

·       Contribute to incidents analysis and associated problem management 

·       Contribute to the regular activity reporting and KPI calculation 

·       Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris 

·       Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope 

Technical & Behavioral Competencies 

·       Knowledge of ITIL 

·       General IT infrastructure knowledge 

·       Knowledge of IAM/PAM systems (Active Directory, CyberArk) 

·       Multifactor authentication – (IBM MFA) 

·       Experience with ticketing system (Service Now) 

·       Good written and spoken English 

·       Measure and identify areas for improving Quality and overall Delivery 

·       Able to communicate efficiently 

·       Good Team Player 

Good to have: 

·       Knowledge of Operative system (Microsoft, Unix, RACF) 

·       Knowledge of Middleware (Oracle, DB2, MSQL) 

·       Knowledge of Power Shell, CICS 

·       Automation solution (Jenkins and Ansible) 

·        Python, REXX, JCL 

Specific Qualifications (if required) 

Basic knowledge of Italian language can be an advantage 

Skills Referential 

Behavioural Skills: (Please select up to 4 skills) 

Ability to collaborate / Teamwork 

Client focused 

Ability to deliver / Results driven 

Ability to share / pass on knowledge 

Transversal Skills: (Please select up to 5 skills) 

Analytical Ability 

Ability to set up relevant performance indicators 

Ability to develop and adapt a process  

Ability to understand, explain and support change 

Choose an item. 

Education Level:  

Bachelor Degree or equivalent 

Experience Level 

At least 3 years 

Other/Specific Qualifications (if required)