Business Change Analyst (AM, IADS)

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Investment Analytics and Data Service (IADS) team is a department of BNP ISPL providing performances and reporting services to Asset Managers and Institutional clients. Services provided by IADS include state of the art performances and risks calculations delivered on line or through wide range of reports (accounting packs, Investment reviews, Solvency II) or data feeds.

Job Title:

BUSINESS CHANGE ANALYST

Date:

Department:

IADS

Location:

Business Line / Function:

IFSO

Reports to:

(Direct)

Manager/AVP

Grade:

(if applicable)

Assistant Manager

(Functional)

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

IADS (formerly IRP) BCM is a global team which bridges Business teams and IT, in implementing Change Requests and Process Changes. Analysts in BCM team cater to variety of changes received via business requirements from Products, Regulatory, Spoke locations, Client Facing, OPS production Centers and IT.

·Lead business change programs

·Define pre-requirements and Business needs to improve global activity proposing harmonized and standardized process enhancements solutions matching with the global strategic plan

·Provide help and assistance to Operational teams

·Coordinate & facilitate communication with co-workers (Business, IT, Support, other business lines)

·Define & implement best business practices

Responsibilities

Direct Responsibilities

• Ensure smooth Project delivery from Chennai team, few driven completely by Chennai while on other projects, BCM team will align with the Global BCM team.
• Propose and provide advice about the feasibility and suitability of possible solution to optimise Performance reporting operations
• Review BCM docs such as PID, BRD, test cases and stakeholder article
• Be in charge of maintenance of evolution of IADS systems. Ensure proper innovation and design are in line with legacy systems
• Keep tracking the Change Request Management 
• Conduct Meetings with multiple locations to understand the need and report the progress on the agreed services.
• Recruitment, Training, People Management, Resource Planning, Addressing the Interpersonal issues, Team building etc.,
• Work with Chennai Operation Managers to implement improvements to current production processes
• Individual should be experienced in driving projects from conception to delivery.
• Projects can range from new web development, introducing changes to existing systems, migration of system functionalities to new avenues, building reports, or building new products.
• Formalize & share business project roadmap and strategic vision plan
• Follow up the projects portfolios
• Contribute to productivity by ensuring sustainability of core projects and tools
• Contribute to Identify weaknesses in the current process & system
• Recommend improvements minimizing manual workload and reducing risks
• Define & implement best business practices.
• Propose enhancements in line with market evolution or regulatory constraints
• Collect Business investment ideas and requests for initiatives
• Propose harmonized and standardized process enhancements solutions matching with the global strategic plan

Contributing Responsibilities

·Represent IADS BCM Chennai in the management meetings

·Provide leadership skills and set clear team objectives

·Review and appraise IADS BCM team staff against annual objectives

·Service delivery of IADS BCM Chennai

·Ensure that efficient escalation process is in place for service deliveries related topics

·Allocation of activities to the team

·Set up and follow up of BP2S/IADS processes required for coordination of IADS developments and maintenance.

• Review and validate the Requirements provided by IT, in order to ascertain that the solution proposed by IT is functionally coherent with the request
• Check and validate the IT testing strategy
• Define the objective of End User tests and their organization
• Update User Guides with IT contribution
• Prepare training documentation with IT contribution &Perform training
• Provide help and assistance to Operational teams

·Recommend and implement improvements to service for both clients and BPSS Investment, in terms of efficiencies and new products and services

• Contribute to answer RFP and  participate to Due Diligence

·Investigate, document, report and resolve issues and recommend corrective action where appropriate.

Technical & Behavioral Competencies

The candidate must be able to demonstrate the key competencies detailed below to the right standard to be considered for this role.

Competencies required; 1 – essential, 2 – desirable

·Adaptability : 1

·Results and quality orientation : 1

·Communication : 1

·Leadership : 1

·Customer Focus : 1

·Management : 2

·Decision Making : 1

·Team Work : 1

·Innovation and continuous improvement : 1

·Technical expertise : 2

Specific Qualifications (if required)

·Post-Graduation

·Fluent in English

·Minimum 6 -8 years of experience

·Strong financial & process expertise

·Technical knowledge of financial instruments (Equities, Bonds, Options…)

·Mandatory Experience in Performance Measurement, Calculation Methodologies & Analytics

·Extensive experience (preferably with Certification) in Project Management

·Knowledge on B-One, Factset, JIRA , OCTANE, Office Tools (with Excel expertise) is a must    

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Communication skills - oral & written

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to manage a project

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to set up relevant performance indicators

Education Level:

Master Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required)