About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
The KYC Due Diligence team in ISPL is responsible for the Preparation of files due for periodic reviews (Recertification) for existing customers and (Onboarding) for new clients of BNP Paribas across multiple countries across APAC, EMEA and America. It is extended team working with onshore counterpart to support completion of KYC on all existing and new clients of BNP Paribas.
Job Title:
AVP - Business Manager
Date:
2025
Department:
CEP
Location:
Mumbai
Business Line / Function:
CEP
Reports to:
(Direct)
HOD
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
Responsibilities
Direct Responsibilities
The role will provide support under the four pillars of Strategy, Governance, Business Management and Projects.
The individual will be responsible for the
Strategy
· Preparation and Monitoring of budgets including monthly variance, KPI Strategy
· Headcount Governance by Region/ Global, BCM and ERS coordination
· Governance, budget coordination and engagement with Global
· India KPI meeting coordination (preparation, minutes, follow-up, continuous review)
SLA review meetings, Governance around Continuous improvement (STEP),
LBO Governance calls 12+ every quarter, Business Management including Ops Risk Monitoring, Cost Monitoring
· Management Meetings (slides, minutes, coordination), Ops requests (IG, incidents, Shadow IT, PCC, ICC)
· Regular coordination with Global and Regional business management teams,
· RCSA preparation / coordination with OPC, Invoicing, Employee Engagement
· Visitors Management / DL and Org charts update / Mandates, Projects, Control Optimization and review
· IT outages review and Drive partnership with IT. Drive initiatives like Span of Control
HR Pulse Survey and skip level feedback action plan, GMO PC events (panoramas, get together, townhalls)
· Transformation (40+ roles are moving to ISPL in 24/25)
· Hiring, US Shift build out, Training initiatives like Certification & Digitalization
Technical & Behavioral Competencies
Preparation and Monitoring of budgets including monthly variance, KPI Strategy
Headcount Governance by Region/ Global, BCM and ERS coordination
Governance, budget coordination and engagement with Global stakeholders
KPI meeting coordination (preparation, minutes, follow-up, continuous review)
SLA review meetings, Governance around Continuous improvement
Business Management including Ops Risk Monitoring, Cost Monitoring
Management Meetings (slides, minutes, coordination), Ops requests (IG, incidents, Shadow IT, PCC, ICC)
Visitors Management / DL and Org charts update / Mandates, Projects, Control Optimization and review
Specific Qualifications (if required)
Skills
Type
Skill
Mastery
