Surveyor, Property Management (London)

The role

The individual will take immediate responsibility for the management of their own properties and projects. This role offers first-rate prospects for a confident, enthusiastic, committed individual. 

In addition, with the potential to expanding the client base, the individual will be tasked with achieving objectives set out in the department’s business plans and beyond.

The role will require liaison with the full complement of property management staff across the business including employees of BNP Paribas Real Estate Facilities Management & Client Finance as well as staff across other business lines such as agency, lease advisory, building consultancy and investment agency.

Key deliverables 

•    Taking responsibility for some of their own clients and helping serve other clients

•    Providing high quality Property Management services 

•    Liaising with the clients, their solicitors and tenants on a daily basis

•    Preparing reports for and leading client meetings

•    Identifying and undertaking asset management initiatives under supervision

•    Advising the client in respect of tenancy applications and controlling the licence process 

•    Instructing and liaising with facilities managers and building consultants in respect of repairs and planned maintenance programmes  

•    Carrying out regular property inspections

•    Management of Lease / Tenancy Schedules

•    Liaising with Facilities Managers in respect of service charge budgeting and reporting and undertaking regular service charge expenditure monitoring and reporting

•    Liaising with the client accounting team on production of annual service charge budgets, approving reconciliations, rent raising reports etc. 

•    Management of income arrears and recovery (supported by a dedicated credit controller), invoice approvals, setting up new properties, maintaining the property database, updating the Helpdesk and Tramps, etc

•    Preparing revenue budgets and quarterly forecast reporting with the support of a qualified accountant and finance department assistance

•    Facilitating regular tenant meetings with strong occupier engagement skills

•    Due diligence for acquisition and disposals

•    Attendance at team and department meetings

•    Providing line manager responsibility (where applicable) within the team

Essential qualifications & experience

•    Strong experience within a commercial property management department

•    Proven experience of direct reporting to property management clients

•    Good working knowledge of Microsoft Excel, Word, and Outlook

•    Managing lease events, rent reviews and expiries

•    Making recommendations on tenant applications

•    Sound Landlord and Tenant knowledge.

•    Property Management Accounting knowledge – statements of account, service charges, VAT and arrears recovery

Desirable qualifications

•    Degree level qualification

•    RICS qualified or equivalent work experience

•    Previous use of Tramps or Horizon property accounting packages

Key skills/competencies

•    Excellent written and verbal communication, with a high level of attention to detail

•    Pro-active “can do” approach – a good team worker 

•    Client facing and committed

•    Confident in ability to work autonomously – uses initiative / self starter

•    Excellent time management, organisational and prioritisation skills

•    Professional and presentable

•    Enthusiastic, reliable, flexible and friendly

•    Numerate

•    Full clean driving licence