ABOUT THE JOB
BNP Paribas Portugal is looking for professionals with relevant experience in Application deployment & support to support HR department in its digital transformation projects, as part of a permanent team in charge of critical HR Systems. If you are interested in IT tools and HR processes and you are keen on developing technical knowledge in HR dedicated systems, this job is for you.
MISSION OF GROUP HR TOOLS
The HR Tools team's mission is to deliver flexible, customer-oriented, high quality and cost-effective HR tools and services to BNP Paribas employees and HR teams. We are part of Group HR and based in Lisbon and Brussels. We work closely together with Group HR in Paris and the HR departments in more than 70 countries.
These Group HR Tools cover the following HR processes: Learning & Development, Recruitment & Mobility, Performance & Career, Global Reporting, GHR referential (EdgaHR, OPAL…).
The department HR Tools is in charge of the deployment and support of Group HR tools (My Development, About Me, Bwelcome) as well as Group HR referential (RefOG/OPAL, EdgaHR/Sacha, JAD, Skilleo) and Global Reporting. For some of these tools/referential, HR Tools plays the role of Product Owner. HR Tools team is also in charge of animating the users’ communities, via Sounding Boards, Sharepoint management and other events.
You will become part of a "squad" dedicated to an HR Tool, with members located in Brussels and in Lisbon, who daily work together in a strong collaboration to reach the same set of goals.
Within this department, we are looking for HR Tools Specialists, more specifically in the areas of Staffing and Performance.
RESPONSIBILITIES & ACTIVITIES
Your activities will focus on the tool you work on (MyDevelopment, AboutMe, Bwelcome, Edgahr,…). You hierarchically report to the HR Tools Team leader in Lisbon and functionally to the HR Tools manager in Brussels.
Acquire and maintain a deep knowledge of the tool you are in charge of and its future evolutions (ex for Saas, by participating in training, watching provider videos, reading release documentation, … )
Deployment & follow up tool evolutions :
- Change mgt, gap analysis, training, follow & test evolutions on tools, absorb releases, parameter setting in tool)
- help to manage the Change Requests backlog, advise Product owner on priority
- Extra tasks for SaaS (My Development, Taleo/Avature) in collaboration with ITG:
. Evaluate with community the use of new functionalities pushed by providers (SaaS) and set up these functionalities in the tools.
. Input to SaaS provider on requirements: Community of clients : suggestion city, meetings, beta groups, …
. Change projects (as it is a full SaaS, only selection, change mgt and training is to be done)
Project contribution capacity: experts that work on difficult tool requests (support/change) and can be used to contribute to major projects (BWelcome, HRCore, …)
Deploy the tool you are in charge of in new entities
Management of the administrators community (Sounding boards, Sharepoint,…) and keep good trust relationship with them
Support Level 2 (complex requests)
Perform Run follow-up
Collaborate with Group HR and IT teams based in Paris
YOUR PROFILE
EDUCATION - EXPERIENCE
Master degree or equivalent professional experience
At least 5 years of relevant experience
LANGUAGES
Strong written and spoken communication skills in English is a must
Good knowledge of French is an added value
SKILLS
Transversal skills :
Ability to understand, explain and support change
Ability to anticipate business/strategic evolution
Ability to manage a project
Analytical ability
Ability to adopt & promote an Agile mindset
Behavioral skills :
Organizational skills
Ability to synthetize/simplify
Personal Impact/Ability to influence
Critical thinking
Ability to share/pass on knowledge
Ability to collaborate/Teamwork
Business Skills :
Human Resources - Human resources knowledge
Knowledge of data
Commercial Development & Customer Relationships - Customer complaints & questions management
Digital Knowledge & Innovation – Digital knowledge & culture
IT - IT knowledge
IT - Business/IT relationship
Tools Skills :
MS Office
Knowledge of Cornerstone , Edcast or and other SaaS application is an advantage
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
