Key Responsibilities
The main responsibility of the M&S Senior Compliance Officer position is to handle Trade Surveillance and e-Communication Monitoring, with various duties including, but not limited to:
- Being accountable for compliance with Market Abuse Surveillance regulation in his/her defined perimeter
- Being responsible for implementing the firm’s surveillance program in her/his scope in accordance with Market Integrity (“MI”) Domain guidelines
- Being responsible for identifying suspicious transactions or communications and following/leading the process until a case is closed
- Being responsible for implementing MI Domain’s initiatives & projects in Japan
- Coordinate with 1LoD Conduct Surveillance (“FOCS”) and work as an escalation point from FOCS and provide support and advice as needed
Run the Bank
<Trade Surveillance Role>
- To carry out daily Trade Surveillance covering regulatory requirements as well as commitments made in past inspections, using monitoring applications and procedures that have been developed for this purpose (including vendor applications) in a timely manner;
- To investigate and escalate issues identified from the monitoring and surveillance activities and work closely with the Business and Compliance colleagues to solve issues and follow up on such issues until remediation
- To receive and respond to regulatory and other inquiries with regard to transactions and comply with legal and regulatory deadlines for requests for information (“RFI”s) and investigations
<Communication Monitoring Role>
- To review E-Communications such as emails, chats, etc. (“ECom”) and phone records (“Voice”) of business side staff, analyze alerts for Ecom and Voice and close alerts or escalate to the head of the team for further decision,
- To ensure the proper use of monitoring tools, and be in charge of evaluating proposed changes to systems where needed and reporting to the team
- To participate in investigations into issues found by ECom monitoring and/or Voice monitoring. Monitoring as well as responding to requests and inquiries from the business lines
- To coordinate with ISPL and work as an escalation point from ISPL and provide support, advice and training as needed
- To cooperate with APAC ECom team for the enhancement or any changes to ECom.
<Transversal Role>
To analyze and report to the Head of M&S and Compliance Management the trends seen in the daily surveillance/monitoring cases, and discuss with the business any necessary additional controls with Advisory Compliance as appropriate
- To ensure documents, procedures and desk manuals are up to date and effective
- To ensure systems and controls are up to date and effective
- To maintain appropriate audit trail and documentation of alerts
Change the Bank
- PDCA Cycle: Carry out periodic reviews regarding the current M&S program and monitor the framework for enhancement as necessary in response to the results of analysis made above, as well as to market/regulation/business changes.
- Carry out periodic reviews regarding the current M&S program and monitor the framework for enhancement as necessary in response to the results of analyses made above, as well as to market/regulation/business changes
- Contribute to planning and implementing new surveillance programs as necessary in response to the results of analysis made above, as well as to market/regulation/business changes
- Enhance the M&S processes so as to achieve higher efficiency, while not cutting back on quality
- Support colleagues and peers for the achievement of global and regional projects
- Coordinate with stakeholders in MI M&S team and support the Head of Japan M&S team for promoting and implementing global and regional initiatives
- Provide training and maintain relevant policies as needed.
Technical and Behavioral Competencies required
Technical skills
- Advanced knowledge of FIEA, JSDA, JPX-R rules and other related regulations
- Computer skills
- Fluency in Japanese and English
Soft skills
- Good communication skills and analytical skills
- An excellent team player who works collaboratively, supports and reports/shares information with the team timely, fulfills his/her own responsibilities as well as of the whole team’s.
- A person who takes ownership of surveillance activities, thinks out of the box, challenges the business and brings constructive discussion with relevant stakeholders if necessary
- Attention to detail: be precise in data handling and record keeping;
- Have a logical way of thinking and ability to explain/present any issue to those who are not yet at that level;
- Taking initiative: must not be afraid of asking questions to anyone (incl. senior managers or people of other departments) and be able to report/share information as necessary;
- Proactive learner and self-starter
- A person with strong IT skills, e.g. VBA, MS Office applications is preferred
Specific Qualifications Required
- Tertiary degree (equivalent to Bachelor degree) or above
- JSDA Sales Representative (qualified for the 1st Sales Representative, Internal Control Manager) is desired.