About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.
Within BNP Paribas Group IT, teams are organized in several divisions called “APS” which are each responsible for a business line.
- 1. French Retail Banking
- 2. Personal Finance
- 3. Payments
- 4. Group Functions
- 5. BCEF
- 6. Real Estate
The current position is to be filled within Real Estate APS team.
CTO Personal Real Estate is responsible of the Production for Real Estate, either Application Production, Infrastructure and/or Production Security. The organization relies on Producers (ITG, BP2I, CIB ITO, Local Producer) for Infrastructure services and platforms. The CTO manages Application Production for Real Estate
• Manage Production environment for applications, guaranteeing quality & stability for Business, relying on Data.
• Frame & run conditions to consume infrastructure services for applications in a secured mode.
• Advice Métiers to adopt proper technologies means regards to business application needs
Job Title:
Head of Real Estate APS
Date:
Department:
ISPL ITG Production
Location:
Bangalore
Business Line / Function:
Real Estate APS
Reports to:
(Direct)
ISPL Head of ITG Production
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
The ISPL RE APS team is being built to set-up a global Real Estate APS delivery of services in synergy with teams in France & other international sites of Real Estate APS. Leveraging BNP Paribas Paris team’s expertise and ISPL IT skills, the goal is to enable applications flawless production.
The mutualized APS team is meant to provide a set of added value technical services to Real Estate business lines, contributing to major IT transformations including infrastructure obsolescence management, infrastructure security updates, modernization of our tools & technologies, automation of our operations thus building a secure and stable production environment.
Head of ISPL RE APS
is in charge of the consolidated services offered by ISPL RE APS. Head of RE APS will manage the teams covering below activities managed in extended mode together with Paris teams.
1) Application Production with Production Engineers who will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. This team will support different business domain applications as well as IT for IT application scope. Team will also be responsible for incident, problem & change management. Contributing to the reporting of KPIs/Dashboards as per the defined Governance.
2) APS Automation & Tooling team providing added value services, Industrialized solution and services contributing to major IT transformations including modernization of our tools & technologies, automation of our operations and definition of referential guidelines. Develop automation via Ansible to simplify the operational workflows. Automation and tooling team will be responsible for ensuring the standard maintenance of automation, reporting models & dashboard automation contributing to project and programs linked to the RE APS.
Ensure as the Head of ISPL RE APS that the teams are actively co-ordinating & leading together with France team on different transformation levers of Real Estate Production.
Ensure that ISPL RE APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams.
Be a driver to enforcing a strong relationship being built between the RE APS teams in ISPL & Paris.
The team’s scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation.
Responsibilities
Direct Responsibilities
- Setting up of stable ISPL platform leading in recruitment to identify the right profiles.
- Adherence to governance ensuring right level of services is provided by the team as per the agreed Operational SLAs for Incident, problem & Change management.
- Team organizational & administrative management
- Escalation management
- Be the Management point of contact following closely during major Incidents.
- Ensure teams are compliant as per defined Governance & Security policies.
- Nurture the team to ensure operational excellence & proper succession planning.
Contributing Responsibilities
- Contribute to the knowledge transfer with Paris APS teams.
- Contribute to the definition of procedures and processes necessary for the team.
- Help build team spirit and integrate into BNP Paribas culture.
- Contribute to the regular activity reporting and KPI calculation.
- Contribute to continuous improvement actions.
- Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope.
Technical & Behavioral Competencies
- Strong Team Management experience
- Experience in managing coordination & communication with remote teams
- Strong Knowledge of ITIL
- Strong knowledge IT infrastructure
- Strong knowledge on Cloud technologies and experienced in Kubernetes & Containers
- Strong Knowledge & experience on technologies like RHEL Linux, Windows, AIX, WAS, CFT and MQ
- Exposure with System Scripting on tech like Ansible, Shell Script, PowerShell, Terraform
- Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Ansible)
- Familiarity with Scheduling tools like Autosys, Control M
- Familiarity with Monitoring tool like Dynatrace
- Familiarity with database technology is required: Oracle and SQL Server
- Good written and spoken English.
- Measure and identify areas for improving Quality and overall Delivery.
- Able to communicate efficiently.
- Good Team Player
Specific Qualifications (if required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Communication skills - oral & written
Creativity & Innovation / Problem solving
Transversal Skills: (Please select up to 5 skills)
Analytical Ability
Analytical Ability
Ability to develop and adapt a process
Ability to understand, explain and support change
Ability to manage / facilitate a meeting, seminar, committee, training…
Education Level:
Choose an item.
Experience Level
At least 15 years
Other/Specific Qualifications (if required)
