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FRESH - Business Analyst

Mise à jour le 02.08.2024
About the job
  • FRESH is the new IT framework encompassing Projects & Systems of Finance and RISK functions, with a strong focus on efficiency, proximity, agility and time-to-market. FRESH is a new worldwide organizational model that will contribute to tackle major challenges of the Group’s transformation of today and tomorrow, building the best offering to the Finance and Risk Community through a progressive rotation to new technologies and best practices. FRESH organization is the outcome of several convergences: between the Project & Systems teams of Group Finance, CIB Finance and RISK and their related IT teams. FRESH is part of the ITG organization (ITG in Europe and ITO overseas) with a threefold sponsorship by ITG, Finance and RISK (CIB-ITO; RISK Solutions and ITG-FIT).
  • The So FRESH Fronting team, located in Madrid, Lisbon & Mumbai, is in charge of the day-to-day communication to Finance applications.
  • Application Support domain Control Tools Topaze & Business Support team (CTBS) located in Lisbon is in charge of administration and production support of accounting back-office tools (input and control accounting tools), user support and tools availability communication towards users
  • In addition, the team will be the first level of support (Ticketing/Rerouting) for all Finance & Risk.

Your Main Activities Are

  • The So FRESH Fronting team acts as the Single Point of Contact for OFS & CIB finance end users from Account Payable tools to Reporting applications. Its activities mainly deal with the Jurisdiction, the Incident Management and the Data Integrity controls.
  • Key interactions on regular basis
    • Regular dialogue with Production Stakeholders
    • o Regular dialogue with Project Stakeholders
  • Main functions:
    • Pillar 1 - Control Integrity and Data availability
    • Pillar 2 - Administrate Finance Systems
    • Pillar 3 - First level of Support for Incident and Request linked to Finance Systems
    • Pillar 4 - Proactivity in the communication
  • Other functions:
    • Participate in implementing Projects (new systems/new process)
    • Ensure the high team standard are respected performing recurrent controls
    • Training in support tasks

Profile and Skills to Success

  • Business School, Engineer or Master in Information Technology
  • 2 -5 years of experience in Support or in Project for Financial Systems ideally
  • Proficiency level of English speaking is mandatory, French will be appreciated
  • Client Care
  • Hands-on experience of systems’, interfaces and IT processes investigation
  • Problem solving and action / change management oriented
  • Ability to work in team mode and support other colleagues in a changing perimeter
  • Knowledge of BNPP organization and business lines will also be appreciated
  • IT skills: SQL, Java, Microservices
  • Strong analytical skills and ability getting a general overview of situations and issues
  • Good organization skills and commitment to deliver
  • Ability to manage multiple responsibilities and duties (support on wide system scope)
  • Excellent communication skills (written and verbal) and capability to work and interact with various people of different expertise
  • Experience in working in project mode, hands-on experience of systems migrations and management of PMO (project management office) would be a plus
  • Knowledge of financial accounting and management accounting processes, standards, controls and systems

About the Team

  • The Team:
    • Ensure follow the sun Business Support on the tool’s usage and incidents
    • Regular dialogue with Production reporting stakeholders
    • Regular dialogue with Project stakeholders

Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

  • , a division that brings together all of the Group’s retail activities and specialised business lines;
  • that include specialised businesses offering a wide range of savings, investment and protection services;
  • division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.


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Découvrez les métiers de BNP Paribas : Gestion des opérations

Maillons indispensables au bon fonctionnement de notre Groupe, les métiers de Gestion des opérations visent à garantir la satisfaction de nos clientèles et de nos équipes au quotidien. Une activité stimulante, qui fait rimer efficacité et esprit d’équipe.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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