Keywords: Capital Markets, e-commerce, Digital, Data Analytics, Business Support
About Global Markets
- Global Markets is BNP Paribas’ capital markets business within Corporate & Institutional Banking (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutionals, corporates, private banks and retail distribution networks. Our Portugal Platform (Porto and Lisbon) is a major HUB in Europe and certainly unique in the country by its size and its scope of activity, with all Front Office roles present (Trading, Sales, Research, Structuring, Quant & Engineering, Business Dev and Support, Marketing & Client Support, Risk Management, Data Analytics and Machine Learning…). We are growing fast with the ambition to become even more relevant for the worldwide activity, which presents many short and long term opportunities
About the Job
- The FX Payments activity is a key area of growth for Global Markets. In order to support and accelerate that growth an electronic platform (FX+) has been designed. FX+ is delivering automated FX solutions to support other BNPP business lines such as Cash Management, Trade Finance, Correspondent Banking, who require FX to deliver transactional services to their clients
- FX+ Payments is a platform that manages the execution of FX within International Payments (i.e. Payment + FX in one transaction)
- FX+ is successfully implemented in ca 40 countries across Europe, MEA, APAC and North America ; it is globally generating a very significant stream of revenues for BNP Paribas
- FX+ aims to strengthen the BNPP FX electronic offer: Enrich the transaction banking offer (pricing flexibility, extend currency coverage …) with a better FX execution (transparency, automation of processes, 24/7 service, ...)
- Within this context, FX+ drives the cross selling with new Business lines (Cash Management, Trade or Supply Chain) and Third parties (Retailers, Payment Service Providers…) through a complete and integrated FX+ Product suite, involving innovative Open Banking API solutions
Your Main Activities Are
- I. FX+ Service management :
- Coordinate BAU relationship with main FX+ subscribers, maintain good relationship with the key stakeholders of each subscriber, ensure subscriber satisfaction through periodical service review meetings, in close collaboration with IT teams
- Produce quality documentation: processes, agreements, reports, presentations
- II. Quality management and support:
- Act as business level 2 hands on support on production issues escalated by level 1 IT support teams, in close collaboration where necessary with Transaction Banking support teams
- Incident analysis / prevention / Remediation: learn from past incidents, design and implement new proactive control processes to secure that products, act as business coordinator and E2E responsible for analysis and execution of incident remediation
- Quality Reporting: develop and publish quality KPI for FX+ activity: Level of digitalisation /automation, FX request negative responses, response times
- Business Monitoring & BAU Risk analysis: Implement and run business monitoring tools and processes to secure FX+ margins are calculated as expected
- III. BAU - Distribution support:
- Act as FX+ subject matter expert /SPOC for FX+, FXLM and Cash Management sales and implementation teams for all questions related to FX+. Participate in commercial governance
- Work with FXLM and Cash Management Sales and implementation teams to onboard new clients and implement price changes to specific populations of clients (RFPs), on specific products, in specific territories
Profile and Skills to Success
- Academic background in Engineering, Mathematics, Finance, Economics or similar areas
- An overall understanding and interest in the financial world
- Fluency in English
- Excellent communication skills and client focus
- Strong team work while being able to work autonomously
- Strong analytical and problem solving skills
- Ability to work under tight deadlines and organisational skills
- Strong Excel knowledge
- Python and other IT coding Skills – (Intermediate)
Why joining BNP Paribas?
- Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
- Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
- Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
