Associate, Official Institutions

BNPParibas Asset Management (‘BNPP AM) is the investment arm of BNP Paribas, a leading banking group in Europe with international reach. At BNPP AM, we aim to generate long-term sustainable investment returns for our clients, based on a unique sustainability-driven philosophy. This philosophy has shaped our firm and directs all we do: our strategy, our culture, our structure, our products and our processes; the way we engage with our clients and our role in influencing the companies and the markets we invest in.

Role Description and purpose

We have an excellent career opportunity for an Associate, Official Institutions in our New York office. The individual will join as part of the Official Institutions team and will have a variety of client servicing and business development responsibilities. The individual will be responsible for ensuring all client expectations are met by way of supporting proactive communication, responding to and actioning inquiries, determining when appropriate to escalate issues internally and coordinating among multiple groups across the organization, including, Portfolio Management, Legal & Compliance and Operations.

Key Responsibilities: Sales Support and Client Account Management

• Support the Client Relationship Manager as a key point of contact for the Official Institution client base.
• Ensure that client needs, both simple and complex are met in a timely and professional manner by either personally handling or coordinating with various stakeholders throughout the organization.
• Provide support in client servicing responsibilities including organizing client meetings, overseeing the preparation of meeting materials, preparing meeting notes and uploading client correspondence into Salesforce and internal trackers.
• Lead various projects related to client service such as client onboarding, account closures and account life cycle events.  to ensure compliance with firm procedures.
• Maintain team client ‘to do’ list to ensure that all client requests are handled in a timely and efficient manner. 
• Assist with ad hoc client prospect queries, follow up, including gathering information from other business areas (such as Portfolio Management, Legal & Compliance, Operations, RFP team), and contribute to the sales process by help overseeing preparation of prospect presentations.
• Contribute to the RFP process ensuring timely review and high-quality submissions.
• Contribute to the sales process by gathering relevant product information, assisting with the preparation of meeting materials, conducting research, gathering news and competitor analysis.
• Actively participate in the continuous improvement of data quality and ensure the correct entry of information in various systems (i.e. Salesforce).
• Opportunity to drive ESG communications to relevant clients and champion the topic in client meetings and new business proposals and pitches. 
• Provide support in the preparation and hosting of client meetings and training seminars.
• Seek opportunities to standardize processes to ensure efficient work flows. 

Key Relationships 

Internal: Client Relationship Management, Portfolio Management, Legal, Compliance, Operations, and Proposal Management across regions. 

External: Institutional clients including central banks, official institutions, pension funds, endowments, and foundations across the globe.

Role requirements: qualifications & experience

• 2 - 3 years of experience with an asset management firm with solid knowledge of investment management industry (fixed income strongly preferred).
• A Bachelor’s Degree in Finance, Economics or a related discipline coupled with excellent academic credentials. 
• Good understanding of investments, benchmarks and investment guidelines. 
• Experience in servicing clients. 
• Advanced computer skills (Word, Outlook, Excel and PowerPoint).

Essential Skills / Competencies (Technical /Behavioral / Leadership)

• Accuracy: Is constantly attentive to the precision and thoroughness of the information provided and to the quality of work; ensures that errors are minimized.
• Organizational skills: Sets priorities, plans actions and methodically monitors their progress by coordinating activities and resources in the best way possible. Able to manage multiple deadlines. 
• Communication skills: Expresses his-her messages, both orally and in writing, in a concise, effective and organized way, which is appropriate to the audience being addressed.
• Client Focused: Does everything possible to achieve internal or external customer satisfaction by identifying the clients’ needs and providing them with the appropriate solutions taking into account the company’s ethics and interests. 
• Teamwork: Knows how to work in a team and-or across teams, acts bearing common interests and respect for fellow team members in mind. 
• Adaptability: Changes his-her behavior taking into account the constraints and benefits in changing circumstances. 
• Integrating the Multicultural Dimension: Works with other cultures and businesses, integrating different interpersonal and working styles in his-her approach.
• Taking Initiative: Works proactively and independently, implementing work processes, ideas and solutions, including in situations where information is missing or wholly unusual. 
• Taking Responsibilities: Is involved in his-her scope for action, while appreciating the limits. Meets his-her commitments and accepts the consequences. 
• Results-Driven: Seeks to achieve the objectives set within the defined timeframe, by acting with tenacity, and by balancing costs and benefits. Continuously seeks optimum performance. 
• Proactivity: Able to anticipate follow-up questions to provide comprehensive responses to clients therefore minimizing unnecessary correspondence.

Conduct  

• Be a role model, supporting and fostering a culture of good conduct.
• Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks. 
• Consider the implications of your actions on colleagues, partners, and clients before making decisions and escalate issues to your manager when unsure.

What’s in it for you

Your engagement to unlock your potential and deliver high performance will be the driving force that will enable you to benefit from all that BNPP AM has to offer.  Culturally, we are more human than corporate so whilst high performance and strong expertise is a given, we value trust, empathy, and empowerment.  

In return, we can offer you things that money cannot buy:

• Dynamic career opportunities across the globe
• Volunteering initiatives to support our local communities and connect with our colleagues
• The opportunity to contribute to our award-winning Sustainability efforts and join our community of Future Makers 
• Access to a robust wellbeing program including mental health support and resources
• An award-winning online learning and development platform  
• Hybrid working 
• A diverse and inclusive working environment where you can be your authentic self

Physical presence in office is an essential function of this position. This role has the flexibility of being hybrid, consisting of an in office and remote working component.

The expected starting salary range for this position in New York City is between $85,000 to $115,000 annually. Actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

Our firm is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

HR Contact: Jennifer McCaffrey: jennifer.mccaffrey [at] us.bnpparibas (dot) com