Brand
Last update 30.01.2025
Main purpose
The main purpose of this role is to sell the RCS Products to existing and prospective customers, ensuring that targets and standards are consistently achieved. The successful candidates will be required to work flexible shifts in line with Telemarketing operational hours from Monday to Sunday.
Key Responsibilities
•Engaging with new and existing RCS customers
•Conducting outbound calls to existing and new potential customers
•Identifying the customers’ needs
•Informing customer of the product and the process required to apply for the relevant RCS product
•Resolving any customer and product related queries
•Concluding the pre-agreement and actual agreement
•Meeting set Sales and QA targets
•Assisting with ad-hoc tasks and projects given by Team Leader
Key Competencies
•Excellent communication skills, both written and verbal
•Planning and organising skills
•Critical thinker with strong attention to detail
•Ability to work well under pressure
•Excellent team player
Qualifications, Skills and Experience
•Grade 12/Matric
•6 to 12 months Telemarketing Sales experience
•1 year RCS call centre experience - essential
•Knowledge of MS Office (Excel, Word)
•The successful candidate will be required to work shifts in line with the Telemarketing operational hours from Monday to Sundays
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Discover the different professions within BNP Paribas: Sales and Client relations
Working in Sales and Client Relations at BNP Paribas is all about helping clients on a daily basis, and supporting them at important times in their personal and professional lives.
Find out moreWhy should I apply?
Basically, why would you want to join BNP Paribas over any other company?
BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...
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What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.
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Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.
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At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.
