In 2011, BNP Paribas was awarded 28 ISO certification renewals and 10 new certifications.
With a total of 96 ISO certifications (all standards), the Group remains the leader in ISO 9001 certifications in the banking and insurance industry.
- 74 ISO 9001 certifications: nearly 8% of employees in the group are working in an environment certified ISO 9001
- 13 ISO 14001 certifications
- 6 ISO 20000 certifications
- 2 ISO 27001 certifications
- 1 OH&S 18001
The ISO 9001 certification is an international standard awarded by an independent organisation for a period of three years. It deals with the organisational tools to be rolled out within an organisation, company, local authority, etc. at the managerial level as a way of enhancing customer satisfaction.
For the 4th year running, BNP Paribas has obtained ‘Top Employer Europe’ certification. The...
Patrick Hoarau, Head of Assignment, IT Inspecteur, in Paris, tells his missions in 6 questions.