BNP Paribas Portugal is looking for Senior professionals with experience in Application deployment & support to support HR department in its digital transformation projects, as part of a permanent team in charge of critical HR Systems. If you are interested in IT tools and HR processes and you are keen on developing technical knowledge in HR dedicated systems, this job is for you.
The team's mission is to deliver flexible, customer-oriented, high quality and cost-effective HR tools and services to BNP Paribas employees and HR teams. The HR Tools will cover the following HR processes: Learning & Development, Recruitment & Mobility, Performance & Career etc.
You are part of a "squad" dedicated to an HR Tool, with members located in Brussels and in Lisbon who daily work together in a strong collaboration to reach the same set of goals. We work closely together with Group HR in Paris and the HR departments in more than 70 countries.
Main responsibilities:
- Integrate as part of multidisciplinary teams with HR and IT to set up new applications or modules, provided by external third parties.
- Organize and manage deployments in Group’s locations; organize the deployment with the local HR team (via calls and workshops) and configure the tools; accompany the local team during implementation, testing and change management.
- Organize and manage testing phases with international teams.
- Plan and deliver Change Management activities, such as Training, to support tool adoption.
- Manage the Change Requests backlog, advise Product owner on priority, parameter setting on the tool.
- Input to SaaS provider on requirements: community of clients, suggestion city, meetings, beta groups.
- Role of support level 2: analyze requests and situations raised by local administrators and solve support questions, master ticketing and customer service.
- Provide the "after-sales service" for deployment projects, giving training to the Key users in the different countries.
- Play an active role in the BNP Paribas user community through feeder boards & act as moderator in user forums and maintain good relations with internal clients and sponsors.
- Contribute to ongoing projects and collaborate with PMO, Business analysts, technical streams, etc.
- Continuously acquire deep knowledge of the tools and become a reference regarding the various functionalities.
Profile and Skills to Success
· Strong written and spoken communication skills in English is required
Expected Skills - mandatory:
- Analytical ability
- Ability to understand, explain and support change
- Ability to anticipate business/strategic evolution
- Ability to adopt & promote an Agile mindset
- Ability to synthetize/simplify
- Critical thinking
- Ability to share/pass on knowledge
- Basics in project management
Business Skills - desirable:
- Human resources knowledge
- Commercial Development & Customer Relationships
- Digital Knowledge & Innovation
- IT - Business/IT Relationship
Tools Skills:
- MS Office
- Experience with reporting tools
- Knowledge of Cornerstone, Edcast or and other SaaS applications is an advantage
Why joining BNP Paribas?
Our presence in Portugal
Diversity and Inclusion commitment
Commitment towards work/life balance
Remote Working Conditions
Discover the different professions within BNP Paribas: Support Functions
As a member of our Procurement, Marketing or Human Resources teams, you will be making your own contribution to the smooth-running of the Group, its influence and brand. Our Support Functions cover a very broad range of specialist skills that provide an equally impressive range of opportunities!
Find out moreWhy should I apply?
Basically, why would you want to join BNP Paribas over any other company?
BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...
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What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.
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Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.
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At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.